Manager, National Sales
About The Position
BASIC PURPOSE Supervise, plan, and set objectives for assigned Account Executives and Account Managers and monitor and assess their individual performance against key performance indicators, ensuring successful management of customer relationships and driving sales growth, item and category penetration and profitability of those relationships. May also manage significant piece of business directly. Support, develop and coach assigned staff and participate in critical sales calls as needed including business reviews for at-risk accounts. ESSENTIAL DUTIES AND RESPONSIBILITIES Evaluate the ongoing effectiveness of the Sales team and relevant systems. Develop and implement sales procedures as necessary. Coordinate activities with other departments and functions to meet customer needs, including with Customer Service. Monitor performance metrics to assess performance against key performance indicators and progress against annual operating plan targets. Coordinate required training. Determine schedules to ensure adequate coverage of all customer relationships in line with the segmented service strategy. Assist assigned staff in escalating inquiries to Division, Region, and Corporate functions as needed including operations, replenishment, pricing, and category management. Grow profit and penetration of all accounts managed (both those managed directly and those managed by direct reports). SUPERVISION Account Executives, Account Managers RELATIONSHIPS Internal: Customer Service Manager and Representatives, Account Coordinators, Division VP of National Sales and National Sales management, Accounting, Purchasing, Operations, Merchandising External: Customers, Vendors
Requirements
- High School diploma or equivalent required; Bachelor's degree in Business/Marketing preferred.
- A minimum of five years of sales and distribution experience required (foodservice industry or related preferred).
- Excellent oral and written communication skills, as well as customer service and presentation abilities.
- Should also have demonstrated problem solving ability and negotiation skills.
- Working knowledge of Microsoft Word, Outlook, Excel and PowerPoint required.
Nice To Haves
- Experience in restaurant operations is desirable.
- Experience using quantitative & qualitative research data will be helpful.
Responsibilities
- Evaluate the ongoing effectiveness of the Sales team and relevant systems.
- Develop and implement sales procedures as necessary.
- Coordinate activities with other departments and functions to meet customer needs, including with Customer Service.
- Monitor performance metrics to assess performance against key performance indicators and progress against annual operating plan targets.
- Coordinate required training.
- Determine schedules to ensure adequate coverage of all customer relationships in line with the segmented service strategy.
- Assist assigned staff in escalating inquiries to Division, Region, and Corporate functions as needed including operations, replenishment, pricing, and category management.
- Grow profit and penetration of all accounts managed (both those managed directly and those managed by direct reports).
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Food Services and Drinking Places
Number of Employees
5,001-10,000 employees
