Pandora-posted 3 months ago
$130,000 - $150,000/Yr
Full-time • Mid Level
NY
101-250 employees

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career. The National Account Manager is primarily focused on managing the key strategic partnership with national distribution and brand penetration. They are responsible for developing the business from both existing national partners and new national partners to achieve commercial targets through maximizing the potential of all existing and potential businesses while maintaining the brand standards and a high level of customer service. The National Account Manager will be responsible for growing these accounts through written and verbal communication around training plans, introduction of new product launches, driving retail sell out, order writing, visual standards and marketing plans. The National Account Manager must have a thorough understanding of operational performance to ensure that the locations are consistent with and in compliance with all retail guidelines and appropriate product levels. This position will work closely with the Divisional Directors, Divisional Sales Managers, Business development, wholesale team, all cross functional partners and vendors. The National Account Manager must be a self-starter with an ability to work effectively in a fast-paced, remote, dynamic environment, driving multiple initiatives, with minimal oversight while hitting tight deadlines.

  • Develop comprehensive plans to set key accounts up for long term growth and sustainability in collaboration with Divisional sales managers and aligned to the wider divisional strategy
  • Take an advisory role with store and or account management on a continual basis to develop growth strategies, new product launches and trainings
  • Develop individual business and marketing plans for each account focused towards driving sales plan, both receipts, optimizing across all key performance indicators (KPI’s) and budgeting
  • Actively collaborate with internal and external stakeholders to drive adoption of best practice and defining optimal solutions for sharing across the business
  • Stay abreast of industry/customer trends, broader developments in the marketplace and communicate these to management
  • Create sales forecasts and prepare sales strategies based on current and anticipated customer requirements
  • Service and develop existing accounts through effective sales presentations, utilization of support services, business and brand consultation
  • Work collaboratively with Sales, Marketing, Category management and merchandising to build consensus and further retail and wholesale goals
  • Partner with customers to build foundation of partnership and create brand synergy
  • Revenue, retail comp growth, KPI and P&L targets met
  • Bachelor’s degree in finance, sales management, business economics, or marketing
  • 8-10 yrs professional experience in wholesale or retail sales organizations, ideally with Department Stores or National Accounts
  • Experience working in a global matrix organization and capacity to contribute to globally networked projects
  • Experience with issue management, preferably from a consumer-oriented business
  • Expertise in data analysis tools and software (e.g., SQL, PowerBI, Advanced Excel)
  • Familiarity with internal project management platforms and tools
  • Analytical skills to evaluate process effectiveness and drive improvements
  • Fluency in English (additional languages are a plus)
  • Account Management: Expertise in managing key accounts and building long-term relationships with national clients
  • Sales Strategy Development: Ability to develop and implement sales plans tailored to national retail and wholesale markets
  • Negotiation Skills: Proficiency in negotiating contracts, pricing, and terms with large-scale clients
  • Business Analysis: Skill in analysing sales data, market trends, and competitor activity to make informed decisions
  • Retail & Wholesale Knowledge: Understanding the dynamics of retail and wholesale distribution, including supply chain, inventory management, and merchandising
  • Forecasting and Budgeting: Experience in creating sales forecasts and managing budgets effectively
  • Robust compensation package including base and bonus
  • 401K plan to help you secure your financial future
  • Extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts
  • Learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement
  • PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays
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