Manager, Microsoft and Cloud Infrastructure

University of Chicago • Chicago, IL

3d • $132,000 - $145,000

About The Position

The Manager, Microsoft and Cloud Infrastructure leads a team of engineers responsible for the architecture, operation, and modernization of Microsoft-based and hybrid cloud environments. This role oversees Windows Server infrastructure, Microsoft 365 (A3 Suite, Exchange, Teams, OneDrive, SharePoint), System Center (SCOM/SCCM), PowerShell automation, and Azure, AWS, and Google Cloud Platform. This position combines hands-on technical expertise with strategic leadership, guiding the evolution of on-premises and cloud services, improving automation, strengthening security, and aligning technology with University goals.

Requirements

• Minimum requirements include a college or university degree in related field.
• Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

Nice To Haves

• Extensive experience with Microsoft technologies (Windows Server, Active Directory, Exchange, Office 365, Azure).
• Strong understanding of cloud platforms, especially Microsoft Azure (IaaS, PaaS, SaaS).
• Knowledge of automation, scripting (PowerShell), system integration, and virtualization technologies (Hyper-V, VMware).
• Hands-on experience with cloud migration, performance optimization, backup and disaster recovery solutions.
• Proficiency in monitoring, security, and compliance practices within cloud environments.
• Familiarity with networking concepts, including VPNs, firewalls, and multi-site connectivity.
• Advanced PowerShell scripting and automation proficiency.
• Strong technical leadership and mentoring skills
• Knowledge of modern security and compliance frameworks.
• Strategic thinker able to translate goals into actionable plans.
• Excellent communication and collaboration skills across technical and non-technical teams.
• Work effectively in a hybrid on-prem/cloud ecosystem.
• Demonstrated ability to lead, mentor, and develop technical teams.
• Strong project management skills, delivering complex cloud and infrastructure solutions on time and within budget.
• Excellent verbal and written communication skills; present technical concepts to non-technical stakeholders.
• Proven track record of collaborating across departments to deliver business-driven technology solutions.

Responsibilities

• Leads and mentors a team of systems engineers managing Microsoft datacenter and hybrid-cloud infrastructure.
• Develops and executes modernization strategies for Windows Server, M365, Azure, AWS and Google cloud services.
• Collaborates with Identity and Access Management Team regarding administration of Active Directory, Entra ID, and hybrid identity synchronization (AD Connect).
• Ensures reliability and performance of Microsoft 365 services, including Exchange, Teams, One Drive and SharePoint Online.
• Directs operations and lifecycle management for SCCM, SCOM, and PowerShell automation frameworks.
• Partners with Information Security, Networking, and Application teams to maintain secure, compliant configurations.
• Coordinates monitoring, patching, incident response, and system maintenance across on-prem and cloud environments.
• Manages budgets, vendor relationships, and service-level agreements.
• Collaborates with ITS leadership to define metrics, reporting, and service improvement initiatives.
• Researches and evaluates emerging Microsoft and cloud technologies; leads proof-of-concept initiatives.
• Supports the University’s academic and administrative missions by maintaining high service availability and customer satisfaction.
• Manages a single team's progress by maintaining accurate and up-to-date logs, ensures that all projects have the necessary management oversight and approvals for successful completion.
• Manages the creation of standards and procedures to maintain production servers that run the operating system.
• Manages the installation, configuration, and maintenance of operating systems and utility software.
• Performs other related work as needed.

Benefits

• The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.
• Information about the benefit offerings can be found in the Benefits Guidebook.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees