Manager, Merchandise Operations

Fanatics • Tampa, FL

2d

About The Position

The Manager of Merchandise Operations is responsible for leading and optimizing our merchandise processes, ensuring efficiency and accuracy of data throughout the product development and supply chain. This role involves managing the product item creation calendar, overseeing key tasks in Product Line Management (PLM) and Enterprise Resource Planning (ERP) systems, and collaborating with cross-functional teams, including Merchandising, Art, Licensing, Brand Management, Customer Service, and Inventory. The ideal candidate will have strong organizational skills, attention to detail, and a proven ability to drive operational excellence while balancing priorities to meet critical timelines.

Requirements

• BS or AA degree preferred in Supply Chain related field.
• 5+ years of experience in the supply chain discipline with strong leadership skills
• Effective communication, strong analytical and logical skills, good Listener, result driven, dedicated towards goal, better planning and optimization.
• Accurately estimate completion of deliverables and a passion for simplified design.
• Build strong working relationships with peers, managers, and partners.
• Well versed with PRODUCT-LIFE CYCLE-MANAGEMENT, PRODUCT-DATA-MANAGEMENT processes and concepts a plus.
• Production, test, training system experience
• Initiative-taking with keen sense of urgency
• Strong and proven people skills for building relationships with internal partners.
• Elevated level of leadership & management skills including strategic thinking, communication, problem solving, negotiation, people development, and process management.
• Excellent data analytical skills.
• Mid to advanced Excel skills.
• Great listener!

Nice To Haves

• Well versed with PRODUCT-LIFE CYCLE-MANAGEMENT, PRODUCT-DATA-MANAGEMENT processes and concepts a plus.

Responsibilities

• Oversee and drive the operational process in PLM and Order Management System from product creation through commercialization to support organizational goals, processes, and calendar adherence.
• Leverage data to make critical decisions that drive tactical results and constantly improve processes for better efficiency and accuracy in managing product data.
• Proactively identify and solve complex product data issues to prevent delays in product launches, supply chain problems, and financial setbacks.
• Hold full accountability of data integrity and governance across all brands, leagues and categories
• Utilize advanced analytics to identify gaps in data and process, ensuring go-to-market readiness
• Lead, manage and mentor a team of Specialists and Coordinators, helping them develop their skills in both business and analysis.
• Participate and lead user acceptance testing (UAT) by providing detailed feedback on system enhancements and long-term opportunities.
• Lead and conduct audits, which may include available inventory, transaction history, SKU counts, monthly data audits.
• Make key decisions on SKU architecture and item structure, influencing organizational processes and data workflows across departments
• Develop and build strong, cross-functional partnerships with Product Creation and Merchandising, Planning, Development, Sourcing, Supply Chain Operations and Technology.
• Represent the department in cross-functional projects and initiatives acting as the product data subject matter expert, driving decisions that align with broader business goals.
• Partner with Finance to create company controls and recommend policy changes to ensure SOX compliance regarding timely and accurate pricing data for product launches.
• Regularly audit and analyze through product pricing data, making recommendations to cross-functional partners to create better pricing tools and improve overall compliance.

Benefits

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes.
• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 251-500 employees