Manager Medicare Stars Quality Improvement

Corewell Health • Grand Rapids, MI

1d • Onsite

About The Position

Manages the Quality and Senior Quality Improvement Specialists and their work. Responsible for the creation, implementation, and management of the Quality Department projects and the formation of clinical improvement teams. This work includes the assessment, analysis, planning, implementation and evaluation of a large number of interventions, programs and data. Additionally, the role includes consultation within the health system in planning group processes, targeting improvement strategy initiatives and for facilitating change through internal team building. Supports quality improvement activities with annual project plans outlining measurable deliverables and quarterly milestones, ensuring services are provided in accordance with state and Federal regulations, organizational policy and procedures, medical staff by-laws, and accreditation / compliance requirements. Expertise in leading team activities in a manner that is organized but fosters creative thinking and activity. Identifies and monitors project scope, target timelines, resource requirements, cost, milestones, data requirements and completes documents and reports as necessary. Manages the work priorities of the Quality Improvement Department on high volume, high cost, and high-risk projects. Delegates the general work assignment areas for all employees and assigns special projects individually. Mentors, coaches and develops employees while being a role model and resource to them. Responsible for interviewing, hiring, retaining employees and members of the team, monitoring performance monitoring. Initiating when appropriate, follow through with disciplinary action and termination in consultation with Human Resources for service. Mentors, coaches and develops employees and developing Smart Objectives. Expert in communicating team results on a routine basis to management and key players in a timely and complete manner. Maintains knowledge of team activities and keeps strict confidentiality as appropriate. Has expertise in process improvement theory and strategies, data analysis and change theories. Shares key learnings with others and fosters direct and honest communication. Manage and coordinate the development and implementation of patient safety culture behaviors and initiatives within the physician clinical practice. Networks with peers in the field and ensures that all services are provided in a manner consistent with state and Federal regulation, organizational policy, accreditation, and/or compliance. Knows and support key organizational strategies and incorporates them into team strategies. Maintains knowledge of current trends and developments in the field by reading appropriate books, journals, and other literature and attending related conferences, seminars, etc.

Requirements

• Bachelor's Degree or equivalent, in health care, engineering, case management, business administration
• 7 years of relevant experience skills, knowledge, abilities typically gained through 7 years of related health care, business, or quality improvement experience
• 3 years of relevant experience leading others
• Experience with multidisciplinary teams in a complex healthcare system

Nice To Haves

• Master's Degree or equivalent
• CRT-At least one Certification from preferred list - UNKNOWN Unknown Institute for Healthcare Improvement (IHI) Open School.

Responsibilities

• Manages the Quality and Senior Quality Improvement Specialists and their work.
• Responsible for the creation, implementation, and management of the Quality Department projects and the formation of clinical improvement teams.
• Assessment, analysis, planning, implementation and evaluation of a large number of interventions, programs and data.
• Consultation within the health system in planning group processes, targeting improvement strategy initiatives and for facilitating change through internal team building.
• Supports quality improvement activities with annual project plans outlining measurable deliverables and quarterly milestones, ensuring services are provided in accordance with state and Federal regulations, organizational policy and procedures, medical staff by-laws, and accreditation / compliance requirements.
• Expertise in leading team activities in a manner that is organized but fosters creative thinking and activity.
• Identifies and monitors project scope, target timelines, resource requirements, cost, milestones, data requirements and completes documents and reports as necessary.
• Manages the work priorities of the Quality Improvement Department on high volume, high cost, and high-risk projects.
• Delegates the general work assignment areas for all employees and assigns special projects individually.
• Mentors, coaches and develops employees while being a role model and resource to them.
• Responsible for interviewing, hiring, retaining employees and members of the team, monitoring performance monitoring.
• Initiating when appropriate, follow through with disciplinary action and termination in consultation with Human Resources for service.
• Mentors, coaches and develops employees and developing Smart Objectives.
• Expert in communicating team results on a routine basis to management and key players in a timely and complete manner.
• Maintains knowledge of team activities and keeps strict confidentiality as appropriate.
• Has expertise in process improvement theory and strategies, data analysis and change theories.
• Shares key learnings with others and fosters direct and honest communication.
• Manage and coordinate the development and implementation of patient safety culture behaviors and initiatives within the physician clinical practice.
• Networks with peers in the field and ensures that all services are provided in a manner consistent with state and Federal regulation, organizational policy, accreditation, and/or compliance.
• Knows and support key organizational strategies and incorporates them into team strategies.
• Maintains knowledge of current trends and developments in the field by reading appropriate books, journals, and other literature and attending related conferences, seminars, etc.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees