Manager, Medical Technologists

University of Miami•Miami, FL

About The Position

The Manager, Medical Technologists provides leadership and management for clinical laboratory procedures, quality assurance, and instrument maintenance. The Manager, Medical Technologists plans and implements the overall laboratory policies, procedures, and services for the assigned unit. Additionally, an employee in this position ensures efficient and effective departmental operations, including department quality control and compliance adherence. The Manager, Medical Technologists also manages and oversees personnel, coordinates services with reference laboratories and vendors, and collaborates with other laboratories and departments to provide high quality integrated patient care. Further, the incumbent oversees the development of various monthly and quarterly reports and actively improves the functions of the laboratory services.

Requirements

Bachelor’s degree in relevant field required
Minimum 3 years of relevant experience required
Clinical Laboratory Supervisor
Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
Financial Oversight: Knowledge of financial operations and management.
Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

Responsibilities

Manages teams of medical technologists responsible for performing basic tests and laboratory procedures. Communicates and disseminates general information and policy or procedure changes to personnel.
Ensures that the proper laboratory equipment is in place. Monitors equipment performance, diagnoses instrument problems and malfunctions, and makes repairs or initiates service requests.
Plans, prioritizes, and directs work activities to ensure smooth and efficient operations.
Investigates and resolves problems concerning patient testing and procedures.
Assists with interviewing and selecting new staff. Participates in the formal progressive disciplinary process. Conducts, monitors, and evaluates the effectiveness of employee performance improvement plans.
Participates in the design and implementation of new procedures and instrumentation.
Monitors quality control and assurance, proficiency testing, and implements corrective actions.
Coordinates and participates in continuing education activities and events.
Monitors employee compliance with approved regulatory and departmental guidelines.
Assists in developing the strategic goals and objectives for the section.
Develops, implements, and evaluates training programs.
Assists with the development of competency assessment tools.
Participates in the review, revision, and implementation of standard operating procedures.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained in controls within the function and on University policy and procedures.
Ensuring SOPs are in compliance with relevant rules and regulations such as the FDA, CLIA, state testing requirements, Joint Commission, etc., managing FDA reportable events, errors and deviations, performing self-inspection, and auditing, educating clinical team, reviewing and investigating safety events.
Analyzes data, generates graphs of quality indicators, conducts investigations, and prepares corrective action plans.
Assures supervisors plan staffing requirements, hire to meet needs and schedules to ensure efficient management of resources and workflow.
Test Method Validation: ensures testing systems provide quality laboratory services for all aspects of test performance: preanalytical, analytical, and post-analytical.
Works with the laboratory director/supervisor and QA team to incorporate a comprehensive quality and training program that includes SOPs, training records and oversight, and implementation of quality testing programs.
Analytical Performance: Ensure testing systems in use for each test performed in the lab provide quality lab services for all aspects of test performance, provide day-to-day supervision of high complexity test performance, and ensure test system performance levels are acceptable.
Helps maintain Licensing and accreditation, activity menu and proficiency testing up to date.
Helps prepare responses to citations and/ or accreditation inquiries.
Participates actively on ongoing and new performance improvement projects.
Assist on investigations, root cause analyses and complaint resolutions.
Adheres to all Administration, Environmental of Care, CHP, Safety, Infection Control and Laboratory policies and procedures.
Other duties assigned.