Manager - Marketing Program Delivery

CVS Health

72d • $66,330 - $145,860

About The Position

The Manager of Marketing Program Delivery is responsible for building and sustaining enhanced capabilities that support efficient management and execution of the Enterprise Marketing portfolio. PPDM drives operational efficiency and excellence in execution by building, using and monitoring processes and tools that optimize the way that the Enterprise Marketing organization works. We are enthusiastic change agents that build strategies and solutions to better enable agility and innovation, which leads to an enhanced ability to connect with people in innovative and motivating ways. This role will be a part of the Portfolio & Delivery Management Team and will report to a Lead Portfolio & Delivery Manager that supports a specific portion of our comprehensive portfolio. The Marketing Program Manager will be responsible for the timeline/project management to drive efficient execution of our Marketing programs. This role will serve as a liaison between Marketing Strategy, Enterprise Marketing Resource Management and Internal/External Creative Agencies to drive efficient and effective execution of work while ensuring that there is maintained visibility to the on-going status of projects within the portfolio. The Manager of Marketing Program Delivery will be responsible for coordinating and driving the successful completion of projects for the Marketing Department, including prioritization, project planning, and communication.

Requirements

• 5+ years of project and/or portfolio management experience
• 2+ years of experience working in creative marketing agencies or marketing organizations – understands marketing workflow and skillsets
• Ability to multi-task a variety of initiatives/ projects in a fast-paced environment
• Ability to flex and navigate effectively through ambiguity
• Working knowledge of project management tools and methodologies
• Strong organizational, analytical, communication and operational skills
• Keen ability to prioritize and make quick decisions
• Strategic thinker and creative problem solver always looking for most optimal solution
• Good planner; capability to 'look around the corner' to determine risks and mitigating strategies
• Calm and comfortable in ever-changing environment
• Strong work ethic and ability to work well in a team environment
• Enhanced capability to impact and influence at all levels of the organization
• Impactful and persuasive communicator, both written and orally
• Results driven with an ability to effectively multi-task in a fast-paced environment
• Advanced proficiency with Microsoft Office

Nice To Haves

• Project management certification or equitable experience
• Experience working in creative marketing agencies or marketing organizations
• Familiarity with MRM solutions a plus

Responsibilities

• Work closely with aligned Marketing Strategy and Delivery Management leaders to understand yearly goals and business objectives
• Coordinate and manage numerous workflows (tier 1 & 2 projects – high to medium strategic value/ level of execution/complexity) from marketing strategy development through release to ensure on-time completion/ in market delivery
• Well versed in the management of multi-channel projects such as digital, print, video, email, store experience and social media projects
• Communicate project needs and coordinate with Enterprise Marketing Resource Manager to ensure resource demands can be met, shifting priorities where needed
• Work closely with project stakeholders to develop timelines/project plans based on determined project tier
• Responsible for timely and accurate updating of project status in MRM solution (as it specifically pertains to a project plan)
• Monitor and track project issues/risks and the impacts to project delivery and help develop strategic solutions
• Adhere to process and documentation standards to ensure projects are tracked and completed on-time and in compliance with standards
• Drive weekly discussions / status meetings with Marketing Strategy leaders (Sr. Director and below) regarding portfolio health & adherence standards where appropriate
• Effectively provide support to the Sr. Manager of Enterprise Marketing and Portfolio Delivery
• Where applicable, engage Process Design, Optimization & Governance team to assist in leading post-project assessments to identify opportunities for move forward optimization or mitigation

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree