Manager - Maintenance Programs Task Cards

United Airlines•Chicago, IL

1d•Hybrid

About The Position

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities Provide oversight of the Maintenance Programs Task Card team consisting of Technical Writers. This position will be responsible for management of team policies and procedures, workload assignment and alignment with the organization's strategic goals. Must be able to provide direction and guidance to the team as they provide on and off-site support to our internal maintenance stations and external maintenance providers. This individual must be highly knowledgeable of the Tech Ops organization, including working knowledge of maintenance planning and execution and the impact of the maintenance program across the operation. Both domestic and international travel up to 30%. Manages assignments and day-to-day operational of Technical Writers team members providing authoring and revision of scheduled maintenance task cards Develops standard operating procedures and ensures compliance to the standards for maintenance program and task card changes as defined in the Maintenance Programs SOP and GMM Coordinates on priorities and strategic goals with peers in the organization Responsible for team development, expanding skillset and professional knowledge to support organizational needs NOTE: This position is located at the CSC-Willis Tower building in Chicago, IL and considered a hybrid role working 3 days in office (Tue-Thu), however that may evolve with the needs of the company.

Requirements

Bachelor's degree in Engineering, Technical Writing, related technical field or related work experience
5+ Years experience in aviation field
Ability to grasp complex integrated workstreams (needs of key stakeholders and data output)
Strong presentation/interfacing skills
Must be willing and able to travel up to 30% domestic and international
Must be willing and able to work at the CSC-Willis Tower building in Chicago, IL
Must be willing and able to work a hybrid work schedule, 3 days in-office (Tue-Thu)
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Aircraft maintenance experience in the line and base environment
Knowledge of Boeing Toolbox

Responsibilities

Provide oversight of the Maintenance Programs Task Card team consisting of Technical Writers.
Responsible for management of team policies and procedures, workload assignment and alignment with the organization's strategic goals.
Provide direction and guidance to the team as they provide on and off-site support to our internal maintenance stations and external maintenance providers.
Manages assignments and day-to-day operational of Technical Writers team members providing authoring and revision of scheduled maintenance task cards
Develops standard operating procedures and ensures compliance to the standards for maintenance program and task card changes as defined in the Maintenance Programs SOP and GMM
Coordinates on priorities and strategic goals with peers in the organization
Responsible for team development, expanding skillset and professional knowledge to support organizational needs