Manager, Live Seller Enablement Services

eBay • Austin, TX

4d • $90,400 - $157,000

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the Team and the Role eBay Live is redefining how sellers connect with buyers through interactive, real-time video commerce. Our mission is to make live selling easy, scalable, and successful for everyone The Manager, Live Seller Enablement Services will be responsible for developing and growing the programs, services, and partnerships that help sellers and creators succeed in live commerce. This includes developing hosting services and marketplaces, managing agency networks, and crafting enablement programs that help sellers transition to live streaming. This role requires a strategic and operational leader who can identify friction points, build scalable programs, and collaborate cross-functionally across product, marketing, operations, and external partners to build a growing eBay Live ecosystem.

Requirements

• Bachelor’s degree or equivalent experience in Business, Marketing, or a related field; advanced degree preferred.
• 5+ years of experience in e-commerce, creator economy, live streaming, or seller enablement roles.
• Proven experience building and scaling programs or services that support creators, sellers, or small businesses.
• Strong operational and analytical skills with the ability to translate strategy into execution.
• Exceptional communication and cross-functional leadership capabilities.
• Deep understanding of live commerce dynamics, including hosting, content production, and audience engagement.
• Ambitious attitude with comfort in a fast-paced, evolving environment.

Nice To Haves

• Experience working with creator ecosystems and agency networks.
• Familiarity with live video production, influencer marketing, or talent management.
• Demonstrated ability to work across global teams and handle sophisticated partner relationships.

Responsibilities

• Seller Enablement & Business Transformation Identify key barriers and bottlenecks in sellers’ shift to live selling. Build and deliver programs that simplify and accelerate sellers’ ability to go live, including host training, onboarding, and content support. Partner with internal stakeholders to align enablement initiatives with overall Live Commerce strategy and product capabilities.
• Hosting Services Development Build and lead a “Hosting-as-a-Service” model — including host sourcing, training, matching, and marketplace management. Develop frameworks and standards for high-quality hosting, ensuring consistent, engaging live experiences for buyers. Build and run host certification and development programs to expand hosting talent across markets.
• Creator & Agency Services Establish and handle a group of external agencies and creators that deliver live production, content creation, and streaming support. Define service models, performance standards, and engagement strategies for agency partners. Collaborate with agencies to co-develop new live commerce offerings, creative formats, and growth initiatives.
• Marketing & Content Enablement Be responsible for the development and delivery of host/seller marketing services, including live content creation, social media amplification, and brand partnership support. Build toolkits and guidelines for sellers and hosts to drive visibility and audience growth.
• Innovation & New Models Pilot and scale innovative live-selling models that expand eBay’s live inventory (e.g., streaming from affiliate groups, streaming-as-a-service, mobile studios). Collaborate with product and operations teams to introduce new features and service offerings that improve accessibility and seller success. Continuously assess new technologies and market trends and find opportunities for differentiation.

Benefits

• The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).
• Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees