Manager, Legal Support - Outside Counsel Panel Management (HYBRID)

GEICOVirginia Beach, VA
1d$104,550 - $186,550Hybrid

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking a strategic and results-driven professional to co-lead our Outside Counsel Panel Management function related to Claims. This role will focus on optimizing the use of outside counsel through effective technology solutions, rate negotiations, and relationship management. The Manager will play a key role in ensuring cost efficiency, compliance, and strong partnerships across our legal ecosystem. Reporting to the Sr. Manager, Legal Strategic Operations, this position will collaborate closely with stakeholders in Claims, Supplier Management, Technology, and Finance to drive initiatives that enhance performance and value from our outside counsel network.

Requirements

  • Experience with legal billing, LEDES files, e-Billing systems
  • Well organized with good verbal and written communication skills
  • 4-year degree in Business, Information Systems, Finance, Law or related field
  • Minimum 3 year experience

Nice To Haves

  • Preferred corporate legal department or law firm experience
  • Preferred experience in financial services or insurance industry

Responsibilities

  • Lead and oversee the administration and optimization of outside counsel management technology platforms, ensuring accuracy, compliance, and operational efficiency.
  • Manage law firm onboarding, rate negotiations, and invoice review processes to align with organizational objectives and cost-control strategies.
  • Establish and enforce best practices for governance, reporting, and performance monitoring across the outside counsel network.
  • Drive continuous improvement by identifying process gaps and implementing innovative solutions to enhance legal spend management and strengthen vendor relationships.
  • Manage panel development initiatives, including RFP coordination and leveraging data-driven insights to support strategic decision-making and panel performance evaluation.
  • Provide leadership in analytics, ensuring actionable insights for budgeting, forecasting, and relationship management.
  • Maintain a high level of organizational agility, balancing multiple priorities in a fast-paced environment while delivering measurable results.

Benefits

  • We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
  • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
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