Manager, Learning Design

HEB • San Antonio, TX

2d

About The Position

We’re looking for a future-focused, collaborative, and performance-driven leader to guide a team of 15+ Learning Experience Designers in creating innovative, high-impact learning solutions for Partners across the organization.
As the Manager, Learning Design, you’ll set the tone for modern learning experiences, elevate the team’s instructional craft, and ensure our learning solutions drive real business outcomes. The ideal candidate is a strategic thinker who embraces emerging technologies, coaches teams to technical excellence on multimodality solutions, and naturally builds alignment across a complex ecosystem.

Requirements

• Deep expertise in learning experience design, adult learning principles, and modern instructional methodologies.
• Leadership experience managing large creative or learning design teams.
• Strong ability to translate strategy into actionable solutions.
• Proficiency with learning tools, platforms, and design processes.
• Excellent communication, collaboration, and stakeholder partnership skills.

Nice To Haves

• Extreme Future Focus: You explore what’s possible, embrace emerging techniques, and move the team toward next generation learning experiences.
• Performance Leadership: You coach with clarity, model adaptability, and develop a team that consistently delivers industry-leading work.
• Agile Collaboration: You break down silos, build alignment, and lead with a “how can we help?” mindset.

Responsibilities

• Lead, coach, and develop a high-performing team of 15+ Learning Experience Designers, building future-ready skills and elevating design quality.
• Translate business needs into modern, engaging learning experiences using advanced adult learning theory, human-centered design, and emerging technologies.
• Oversee the design and development of eLearning, ILT/vILT, microlearning, blended programs, simulations, and other scalable learning formats.
• Ensure the team effectively uses authoring tools, collaboration platforms, and LMS/LXP environments to build and maintain content.
• Partner with SMEs, business leaders, and other learning teams to ensure alignment, reduce duplication, and deliver cohesive learning solutions.
• Establish and maintain content standards, templates, accessibility practices, and quality assurance processes.
• Manage timelines, resources, and project priorities across a diverse portfolio of learning initiatives.
• Use feedback, data, and performance insights to continuously improve learning experiences and influence design strategy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed