Manager, Learning Delivery and Development

Cardinal Health

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About The Position

What Learning Development and Delivery contributes to Cardinal Health Learning develops, deploys and evaluates learning solutions to support employee development and build organizational capability in alignment to business strategies. This function analyzes learning needs and develops training curricula, technologies, and programs. This function also manages trainings provided by third-parties and partners with leaders and subject matter experts within functions and business units to deliver learning. Learning Development and Delivery provides instructor-led trainings and manages training processes to maximize the value that employees gain from learning solutions. This job family delivers training materials including presentations, guides and manuals, and course evaluations and coordinate training schedules based on training needs.

Requirements

• Bachelor’s degree in related field, or equivalent work experience, preferred
• 8-12 years of related experience preferred
• 5+ years related experience in patient access, healthcare call center or an operations environment preferred
• Experience in leading and developing teams preferred
• Project management experience preferred
• Ability to work in a fast-paced, collaborative environment and deliver quality results within aggressive timeframes
• Willingness to travel up to 25%
• Must be willing to work 8:00 AM-5:00 PM Central Time Zone
• Manages department operations and supervises professional employees, front line supervisors and/or business support staff
• Participates in the development of policies and procedures to achieve specific goals
• Ensures employees operate within guidelines
• Decisions have a short term impact on work processes, outcomes and customers
• Interacts with subordinates, peers, customers, and suppliers at various management levels including senior management
• Interactions normally involve resolution of issues related to operations and/or project timelines, prioritization and resources
• Gains consensus from various parties involved

Responsibilities

• Manage, coach and develop team of 6-10 learning business partners
• Assess and anticipate learning needs related to business functional training, role-based training, onboarding, leadership, professional development and systems training
• Communicate business training needs to manager, the Learning & Development Center of Excellence (COE) and larger HR organization
• Formulate partnerships with business SMEs, cross-functional partners, stakeholders and leadership, enabling the learning team to deliver value-added service that aligns with the business objectives of the organization
• Maintain an effective level of knowledge about the financial position, as well as strategies (short term to mid and long range) and the culture of the business

Benefits

• Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager