Manager, Learning And Development - LMS Administrator/Analytics

WalmartBentonville, AR
1d$80,000 - $155,000

About The Position

We’re looking for a highly organized and data-driven LMS Administrator to help manage, optimize, and scale learning experiences across Walmart Connect Academy (Intellum LMS). This role will partner closely with stakeholders across Product, Sales, Client Services, RevOps, and HR to ensure all training programs are seamlessly deployed, tracked, and measured for impact. The ideal candidate thrives in systems, enjoys process optimization, and brings analytical thinking to every learner interaction.

Requirements

  • Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 2 years’ experience in adult learning, training content development, or related area OR 4 years’ experience in adult learning, training content development, or related area.

Nice To Haves

  • 4+ years of experience administering LMS platforms (Intellum preferred; Workday Learning, Cornerstone, Docebo, or similar a plus).
  • Experience building tables and workflows in Airtable.
  • Experience designing or managing enterprise learning workflows at scale (3,000+ users).
  • Strong proficiency in Excel/Google Sheets (VLOOKUPs, pivot tables), data cleaning, and analytics.
  • Experience building dashboards or visualizations (Tableau, PowerBI, or Looker).
  • Familiarity with SCORM/xAPI course deployment and troubleshooting.
  • AI-first mindset with exceptional attention to detail and operational discipline.
  • Strong interpersonal and stakeholder management skills.
  • Comfortable working cross-functionally in a fast-paced, matrixed environment.
  • Instructional Design Software
  • Leading cross-functional teams
  • Master’s degree in Learning and Development, Human Resources, or related field
  • Project Management Certification
  • Project management experience
  • Six Sigma certification

Responsibilities

  • Serve as the primary LMS administrator for Intellum, managing users, enrollments, permissions, and learning paths.
  • Pioneer an AI-first approach to content creation and prepare for the implementation of AI-personalized learner journeys.
  • Build and maintain a support and ticketing system in AirTable or other Walmart approved tool for learner and content creator support.
  • Explore Agentic AI solutions to improve the learner and user support journey.
  • Build, test, and launch courses, collections, learning paths, and event registrations aligned with WMC initiatives.
  • Develop and maintain dashboards and reports (completion rates, NPS, engagement, compliance) for leadership and stakeholder visibility.
  • Maintain clean data through scheduled audits, user imports, and integrations with HRIS and CRM systems.
  • Partner with Program Managers, Instructional Designers, and stakeholders to align content deployment, learner targeting, and reporting needs.
  • Identify system inefficiencies and recommend scalable AI-focused solutions that improve the learner experience and team workflows.
  • Work with Engineering, Information security, and data governance to ensure that all programs are operating in accordance with Walmart policies.
  • Collaborate with Senior Manager of Learning Platforms to develop the future state of the LMS.

Benefits

  • At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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