Manager, Leadership Learning & Development

Sono Bello•Chicago, NY

10d•$108,000 - $135,000•Remote

About The Position

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now. This is a remote role with nationwide travel requirements. A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member can make a difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 100 locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation. The role of Manager, Leadership Learning and Development is responsible for designing, implementing, and collaborating on center leadership development programs that support organizational growth, team member engagement, and professional development. This role will drive talent growth by equipping current and future center leaders with the skills, mindset, and tools to lead in a dynamic and diverse environment. The role involves collaborating with other team members in Learning and Development, National Support, and Field Leadership to ensure engaging, effective learning experiences that align with Sono Bello’s business goals. The ideal candidate brings expertise in adult learning, content development, operations management, and leadership frameworks, with a strong focus on measurable impact. This role requires travel up to 75% and reports to the Senior Manager, Leadership Learning and Development.

Requirements

Minimum: 5 - 7 years of proven experience in leadership roles, with an emphasis in Learning and Development or Operations Management
Substantial expertise in adult learning theories, content development strategies, and assessment techniques
Demonstrated experience of delivering high-quality, effective training on a variety of roles within multiple levels
Ability to analyze data and use it to drive decision-making, program design, and inform instructional decisions
Strong ability to build strong cross-functional relationships and influence change
Excellent verbal and written communication, and interpersonal skills
Strategic planning and business acumen
Must be proficient in basic computer skills and utilization of MS Office Suite, SharePoint, and Smartsheet

Nice To Haves

Preferred: 5+ years of proven track record of leading and managing educational programs and/or teams
Preferred: Experience utilizing an LMS and instructional design tools
Certification in Learning and Development or related fields
Coaching certification
Experience in corporate setting

Responsibilities

Strategic Leadership: Support and implement a comprehensive learning and center leadership development strategy aligned with organizational goals.
Partner with senior leaders to assess current and future capability needs, analyze gaps, and develop targeted learning solutions.
Act as a thought leader on leadership development trends and emerging
Contribute to the creation and continuous improvement of scalable leadership programs (e.g., new leader onboarding, emerging leader, executive development).
Champion a learning culture across the organization through strategic communication and
Program Management Support the creation and delivery of center leadership programs
Assist in end-to-end program management including needs assessment, content design, facilitation, and evaluation.
Collaborate cross-functionally with key stakeholders, including other team members in Learning and Development, National Support, and Field Leadership to align training initiatives with business objectives and talent strategies.
Stay current with industry trends, incorporating best practices and innovative approaches into programs.
Be familiar with organizational KPIs and assess the effectiveness and ROI of center leadership programs through metrics, feedback, and performance data.
Report outcomes and insights to senior leadership and use data to inform continuous improvement, driving efficiency and engagement.
Team Leadership Manage and develop a group of center leadership program participants, ensuring engagement, retention, and implementation of new skills that align with program objectives.