Manager, LBS Technology Supply Chain Management Function Support

LifePoint Hospitals • Brentwood, TN

69d

About The Position

The Manager, LBS Technology Supply Chain Management Function Support, is responsible for managing the technical support for the Supply Chain system, addressing user issues, troubleshooting problems, and resolving system errors or bugs. Works closely with the Supply Chain team and system administrators to configure the Supply Chain system according to the organization's requirements which may involve creating custom workflows, setting up security roles, and defining data fields.

Requirements

• Bachelor's degree in Supply Chain Management, Information Systems, Business Administration, Computer Science, or a related field
• 8+ years of progressive experience in supply chain systems support or management roles including configuration or administration of Supply Chain Management (SCM) systems
• 2+ years in a supervisory or people management capacity with demonstrated ability to plan, assign, review, and supervise technical staff
• Hands-on experience troubleshooting system bugs, performing upgrades, and applying patches in SCM software environments
• Understanding of business process workflows, data fields, and security role configuration within SCM systems
• Strong written and verbal communication skills for collaboration with crossfunctional teams
• The ability to handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.

Nice To Haves

• Expertise in the Oracle Fusion SCM module
• Experience with the RF Smart application
• Strong knowledge of healthcare compliance frameworks (HIPAA, HITECH, HITRUST).

Responsibilities

• Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.
• Collaborate with the IT team and vendors to plan and execute system upgrades, patches, and enhancements including testing new system functionalities and ensuring a smooth transition
• Work closely with the Supply Chain team and system administrators to configure the Supply Chain system according to the organization's requirements which may involve creating custom workflows, setting up security roles, and defining data fields
• Act as the main point of contact for Supply Chain system vendors, managing relationships, and coordinating support requests or escalations
• Identify areas for process improvement and recommend system enhancements or automation opportunities to streamline Supply Chain processes and increase efficiency
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Hospitals
• Number of Employees: 5,001-10,000 employees