Manager Laboratory Services (MLT, MLS)

Hartford Healthcare•Willimantic, CT

1d•Onsite

About The Position

Hartford HealthCare, a comprehensive healthcare network with almost 30,000 employees, is seeking a Manager Laboratory Services for Windham Hospital. For over 75 years, Windham Hospital has provided high-tech medical care to Northeastern Connecticut. The Manager Laboratory Services provides managerial oversight for all sections of the clinical laboratory, including Chemistry, Hematology, Blood Bank, Microbiology, Phlebotomy, Anatomic Pathology, and QA. This role may also involve supervising one specific section of the laboratory. The manager is responsible for overseeing operational and technical activities across these sections, working closely with the Regional Laboratory Director, Medical Director, and the laboratory supervisory team. Key responsibilities include formulating section activities, modifying and implementing test procedures and policies, and ensuring adherence to all regulatory standards (TJC, CAP, CLIA). The Manager also serves as a laboratory resource for hospital staff, participates in department projects and annual improvement initiatives, and assists the Regional Director with departmental budget development and adherence.

Requirements

Bachelor's degree in one of the physical, chemical, or biological sciences.
Five (5) years of clinical laboratory experience.
Two (2) to four (4) years of clinical laboratory supervisory or management experience.
ASCP (MT, MLS) certification required.
Proficient computer skills (e.g. email, Microsoft WORD, EXCEL, POWER POINT).
Must possess a working knowledge of overall laboratory operations.
Ability to work collaboratively with other departments/department leaders/Administration.
Ability to handle multiple tasks/priorities; ability to prioritize daily work.
Capable of providing an outstanding customer service experience for patients and staff.

Nice To Haves

Bachelor's of Science in Medical Technology/Clinical Laboratory Sciences is preferred.
Five (5) or more years of clinical laboratory supervisory or management experience is preferred.

Responsibilities

Provides managerial oversight for all sections (Chemistry, Hematology, Blood Bank, Microbiology, Phlebotomy, Anatomic Pathology, QA) of the clinical laboratory.
May supervise one section of the laboratory.
Oversees operational and technical activities within all sections listed.
Works closely with the Regional Laboratory Director, Medical Director, and laboratory supervisory team to formulate section activities, modify and implement test procedures and policies.
Maintains adherence to all regulatory (TJC, CAP, CLIA) regulations for the general lab as well as for their designated section.
Acts as the laboratory resource for hospital staff (e.g. physicians, nursing, etc.).
Participates in the planning and execution of department projects and annual improvement priorities relative to the Balanced Scorecard Initiatives.
Assists the Regional Director in the development and adherence to the departmental budgets (salary, non-salary, revenue).