Manager, Laboratory Business Development

Sanford Health•Time, ND

42d

About The Position

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. The Manager of Laboratory Business Development is a strategic leadership role responsible for driving revenue growth, market expansion, and the modernization of sales operations through data-driven insights. This position oversees the full lifecycle of business partnerships—from initial market research to contract negotiation and long-term relationship management. A key focus is the development and implementation of data analytics frameworks to identify sales opportunities, track performance metrics, and optimize outreach strategies for Laboratory and Pathology Services.

Requirements

Bachelor's degree in business, marketing, or healthcare related field required.
Five years of laboratory related experience required.
Two years of leadership/management experience required.
Strong grasp of laboratory business models, pathology services, and data visualization/analytics software.
All certifications and licensures must be maintained.

Nice To Haves

National laboratory certification or laboratory specialty certification through an approved Health and Human Services (HHS) agency, for example American Society for Clinical Pathology (ASCP) preferred.

Responsibilities

Develops and oversees a comprehensive business development strategy and roadmap aligned with organizational goals and leadership directives.
Manage and grow both revenue-generating and non-revenue partnerships throughout communities and regions to meet or exceed financial targets.
Lead, mentor, and coach Laboratory Sales Specialists, ensuring high performance and professional development.
Sets short- and long-term goals for the sales team and holds staff accountable for achieving key performance indicators (KPIs).
Manages the training and orientation of new sales staff, acting as a resource for proposal preparation and contract negotiation strategies.
Oversees human resources, budget management, and financial planning, ensuring all activities meet legal and regulatory compliance standards.
Leads the creation and maintenance of data analytics tools to monitor laboratory sales trends, market share, and competitive landscapes.
Translates complex data sets into actionable sales opportunities and performance reports for executive leadership.
Utilize CRM and analytical modeling to forecast revenue and track the progress of the sales funnel.
Serves as the primary point of contact for business development activities, ensuring the inclusion of key stakeholders and maintaining high-quality service standards.
Provides direction for the expansion of outreach services, investigating business needs and solving complex operational problems through stakeholder consultation.
Demonstrates patience, kindness, and cooperation with clients and colleagues, fostering a collaborative culture.
Ability to travel to various laboratory sites as needed and maintain a flexible work schedule based on departmental requirements.