Manager La Strada - Eldorado (Reno)

Caesars Entertainment•Reno, NV

About The Position

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY Oversee entire restaurant operation. Responsible for ensuring maximum guest satisfaction and dining pleasure by constantly and consistently maintaining a high level of service and correct operating procedures. HOW YOU WILL CREATE THE EXTRAORDINARY Two to five years of food and Beverage management or any combination of education, training or experience that has provided the required knowledge, skills and abilities to perform the job duties preferred. Present a professional manner at all times Ensure proper service and atmosphere for the guest Act as host in greeting and seating guests Handle all guest complaints Administer all disciplinary action Responsible for all administrative duties Supervise, plan and direct all Cafe Central personnel Ensure compliance to all rules, regulations and procedures Document all incidents in detail Assign stations and record attendance Inspect staff as to uniforms, cleanliness, identification, etc. Order supplies to ensure proper par levels Ensure a safe working environment for employees Always follow directions from Manager Other job-related duties as assigned Exemplifies our core values, family style service, our mission and vision Exemplifies our DEI (diversity, equity, inclusion) culture Perform other job-related duties as assigned WHAT YOU WILL NEED Excellent communication skills. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to maintain confidentiality of sensitive information Knowledge in Food & Beverage cost accounting, forecasting and budgeting, alcohol awareness. Ability to read, write and communicate verbally in English. Ability to perform intermediate math. ADDITIONAL REQUIREMENTS Alcohol Awareness Certificate, Washoe County Food Protection Manager Certificate. Work is performed in areas which may be unusually hot, cold, noisy, and smoky on slippery surfaces Work may be performed in small areas having a 2-ft. access Work may include exposure to vibration, solvents/oils, fumes/odors and dirt/dust Constant contact with staff and guests Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and occasionally stoop, kneel, crouch or crawl Regularly required to talk or hear and occasionally required to talk on the telephone Regularly required to taste or smell Regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS : Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS : Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed. TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

Requirements

Excellent communication skills.
Understand and comply with all company and departmental rules and regulations, policies and procedures.
Skill in establishing and maintaining effective working relationships with staff and guests.
Ability to maintain confidentiality of sensitive information
Knowledge in Food & Beverage cost accounting, forecasting and budgeting, alcohol awareness.
Ability to read, write and communicate verbally in English.
Ability to perform intermediate math.
Alcohol Awareness Certificate, Washoe County Food Protection Manager Certificate.

Nice To Haves

Two to five years of food and Beverage management or any combination of education, training or experience that has provided the required knowledge, skills and abilities to perform the job duties preferred.

Responsibilities

Oversee entire restaurant operation.
Responsible for ensuring maximum guest satisfaction and dining pleasure by constantly and consistently maintaining a high level of service and correct operating procedures.
Present a professional manner at all times
Ensure proper service and atmosphere for the guest
Act as host in greeting and seating guests
Handle all guest complaints
Administer all disciplinary action
Responsible for all administrative duties
Supervise, plan and direct all Cafe Central personnel
Ensure compliance to all rules, regulations and procedures
Document all incidents in detail
Assign stations and record attendance
Inspect staff as to uniforms, cleanliness, identification, etc.
Order supplies to ensure proper par levels
Ensure a safe working environment for employees
Always follow directions from Manager
Other job-related duties as assigned
Exemplifies our core values, family style service, our mission and vision
Exemplifies our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned