Manager, Key Customer Accounts

Arcwood Environmental, LLC

23d

About The Position

Manager, Key Customer Accounts As a Manager, Key Customer Accounts you will be responsible for selling and maintaining corporate accounts associated with Arcwood’s customers while partnering with Regional Sales teams.

Requirements

• Bachelor's degree (required)
• 6+ years of general business, sales or account management experience, including 3+ years in the environmental industry / business development (required) -OR-
• In lieu of industry experience, 15+ years of general business sales or account management experience (required)

Nice To Haves

• MBA or similar advanced degree (preferred)

Responsibilities

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Partners with Regional Sales organizations to call on corporate EHS, product lines, purchasing professionals and technical buyers to procure an understanding of both local and corporate-wide needs; works with Sales team to satisfy the local customer location needs
• Calls on divisional, regional and corporate executives to develop a broad range of professional services opportunities (expected target of $25-45 million per year) and builds strong relationships with customers to protect current business while hunting to expand share of wallet at current customers and win new logos for Arcwood
• Partners with Sales, Marketing and other Corporate Account Managers to create a more focused approach to sales including account targeting, developing tactical plans, proposal offerings and contract creation within the Company's current and new targeted customers priority segments
• Utilizes strong negotiation skills during the execution of agreements and service offerings
• Manages business support staff to maintain appropriate scheduling, proposal preparation, timely responses to customer questions and complaints and assures all are satisfactorily addressed
• Cultivates positive relations for the Company through participation in community and government activities; serves on related committees as appropriate
• Remains updated on all competitors' offerings, including products and services
• Trains, coaches, mentors and develops Account Managers to ensure reliable and continuous performance in accordance with the talent strategy, succession plan, and partnering program
• Develops professional presentations for distribution to our customer's senior executives
• Acts as a leader within the Company, utilizing their vast experience and knowledge to impact growth and management of the profitability of the organization
• Serves as a liaison between Sales, Operations, Customer Service and our customers
• Attends and participates in Sales meetings and training programs; represents Company at trade shows and conventions, Chamber of Commerce and other trade and professional associations
• Stays informed on major environmental regulatory changes and industry trends as well as competitive conditions to work with customers and to develop customer solutions as needed, requested or identified
• Develops and achieves established annual sales revenues budget within prioritized customer segments
• Collaborate with Arcwood resources and external partners develop innovative solutions that support customer sustainability initiatives
• Collaborates with Arcwood assets and partners to meet customer sustainability initiatives through innovative solutions
• Prepares, submits, and interprets periodic reporting on activities, sales volume and expenses; manages and controls sales expenses and ensures the timely submission of business expenses
• Maintains the ability to travel up to 65% of the time, with overnight stays required
• Takes on additional duties as assigned to support the team and organization

Benefits

• Arcwood offers competitive pay and bonus incentives.
• Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with 7% company match, and tuition reimbursement.
• Equal Opportunity Employer – Veterans & Disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager