Manager, Key Account (Natural Gas Utilities)

Delta Utilities Services • New Orleans, LA

3d

About The Position

The Key Account Manager manages and coordinates activities and contracts associated with large-volume commercial and industrial customers receiving natural gas services from Delta Utilities. This role serves as a business development lead, account manager, and customer liaison, ensuring customer satisfaction, margin growth, and compliance with company policies and regulatory requirements.

Requirements

• Minimum of 3 years of experience in sales, marketing, or energy industry-related roles
• Strong negotiation, communication, and relationship management skills
• Ability to analyze financial and operational data to support decision-making
• Proficiency in Microsoft 365 suite (Excel, Word, PowerPoint)
• Able to operate a personal computer, either desktop or laptop.
• Able to sit for extended periods of time.
• Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
• Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.
• The ability to comprehend, document, calculate, visualize and analyze are required.
• Able to work regular hours, with occasional overtime.

Nice To Haves

• Knowledge of natural gas tariffs, contracts, and regulatory requirements preferred

Responsibilities

• Build and maintain strong relationships with key energy decision-makers within end-use customer organizations and third-party marketers/agents
• Maintain up-to-date knowledge of customer operations, market conditions, and potential opportunities for Delta Utilities to provide value-added services
• Prepare proposals, negotiate agreements, and finalize contracts for natural gas service, including tariff and market rate agreements
• Conduct financial analyses for potential projects using tools, such as the NOMAD investment model and allowable investment calculations
• Collaborate with regional engineering and gas supply teams to analyze and support facilities construction and installation projects
• Actively promote Delta Energy Resources and other sales initiatives to encourage load-building and customer expansion
• Participate in professional and trade organizations to strengthen industry relationships and identify growth opportunities
• Manage curtailment communications with Dual Fuel and Firm/Interruptible customers, ensuring accurate agreements and contact information
• Provide timely and accurate responses to customer inquiries and resolve issues related to service, billing, and regulatory compliance
• Maintain a detailed understanding of regional interstate and intrastate pipeline services, as well as general knowledge of natural gas pricing and industry strategies
• Work closely with transportation services administration to monitor transport imbalances, address nomination issues, and ensure system supply integrity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level