Manager IT Infrastructure

Blue Cross and Blue Shield of KansasTopeka, KS
Hybrid

About The Position

The Manager IT Infrastructure, working closely with the CTO, provides strategic and operational leadership for all on-prem and DR-site Mainframe and Distributed Computing, Enterprise Storage Platforms, Network, Telephony and Communications circuits. This role oversees daily technology operations, guides the adoption of new platforms and techniques, and ensures service‑level commitments are consistently met. It also directs disaster recovery planning, manages budgets and procurement, and maintains key vendor relationships. By integrating and coordinating core computing functions, the Manager supports reliable, efficient, and forward‑looking technology services that advance corporate objectives. “This position is eligible to work hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.”

Requirements

  • Strong human relations, consensus building, communications, organization, analytical, and problem solving skills required.
  • Well-versed in best practices for the planning, implementation and ongoing support of infrastructure , firmware and software.
  • Knowledge of capabilities and limitations of alternative hardware and software platforms required.
  • IBM z/OS
  • IBM AIX & VMRDR
  • Redhat Linux
  • IDAA
  • Dell/EMC ECS
  • VmWare
  • NetApp NAS
  • Cohesity
  • Zerto
  • ServiceNow
  • Avaya
  • Knowledge of the health care financing and delivery industry, organization policies and procedures and the rules and regulations that govern the corporation, including HIPAA and Sarbanes-Oxley Act, required.
  • Knowledge of security policies, practices and administration procedures used to protect information and technical infrastructures required.
  • High school diploma or equivalent required.
  • Minimum 10 years of experience in information technology with at least five years of this experience in a managerial/supervisory or project leadership role focused primarily on IT Infrastructure required.

Nice To Haves

  • Bachelor’s degree in computer science, business administration, economics, or accounting is preferred.
  • Certifications relevant to the technology supported are preferred.
  • ITIL Foundations certification is preferred.

Responsibilities

  • Selects and manages the staff and resources for Mainframe, Distributed Computing and Network/Telephony Teams. This includes oversight of technical staff across three teams, and the research, evaluations, recommendations, acquisition and implementation of solutions across our Infrastructure framework.
  • Development and management of the annual budget.
  • Leads strategic planning for the area and participates in developing long-range technology architecture and strategy as it is applied to all phases of the enterprise’s operations and interactions with its customers and suppliers.
  • Defines paths for necessary capacity increase for all technology within the enterprise.
  • Oversight for identifying, evaluating, recommending purchasing, implementing, and managing technologies of the enterprise.
  • Interfaces with internal customers, vendors, other Information Services personnel and corporate management in completion of tasks.
  • Directs efforts of the area to comply with adapted standards and methodologies.
  • Directs the review of the areas planning activity and progress and takes appropriate action.
  • Develops and monitors technology standards.
  • Develops and implements organization changes within the area to support the needs of the various areas within IT and the company.
  • Vendor Relationship Management, HW/SW licensing
  • DR – Represent IT Infrastructure in BCP; DR test – planning, execution, and reporting.

Benefits

  • Base compensation is only one component of your competitive Total Rewards package
  • Incentive pay program (EPIP)
  • Health/Vision/Dental insurance
  • 6 weeks paid parental leave for new mothers and fathers
  • Fertility/Adoption assistance
  • 2 weeks paid caregiver leave
  • 401(k) plan matching up to 5%
  • Tuition reimbursement
  • Health & fitness benefits, discounts and resources
  • Paid vacation and sick leave with paid maternity and paternity available immediately upon hire
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