Manager - IT Applications Development

United Airlines•Chicago, IL

3d•$112,480 - $146,540

About The Position

The Manager – IT Applications Development is responsible for the supervision of a team of employees and contractors in the development, implementation, and maintenance of critical systems that support United’s Passenger Service System. This technical manager will create and maintain the strategic partnership between business needs and technology delivery and lead the team in creating service solutions using the latest as well as legacy technologies. This individual will help build a versatile team that is in touch with the market and passionate about new technologies, while at the same time able to understand the needs of our customers and how emerging technology can improve customer experience.

Requirements

Bachelor's degree
4+ years of application and life cycle management experience
.NET, noSQL, AWS cloud experience at a high level to assist staff
Experience as a manager/people leader
Proven track record of ownership and successful delivery
Strong planning and organizational skills
Strong verbal and written communication skills and the ability to clearly present ideas to a variety of technical and non-technical audiences
Exceptional analytical, problem-solving, and decision-making skills
Ability to quickly triage and drive the resolution effort for production support situations
Passionate about the growth, development, and success of team members
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Experience working with operations/business critical, high-availability systems
Application management in a mix of cloud and on-prem infrastructure
Airline industry knowledge or experience

Responsibilities

Lead a technical team in achieving and maintaining alignment of delivery success criteria with business partners
Coach, develop, and inspire team members and sustain an environment in which they can thrive as members of a cohesive and high-performing team
Assist the team in problem resolution around development, support and blockers within the day-to-day activities
Effectively manage and deliver work requests and projects within committed budget, schedule and quality for individual projects while also meeting overall department performance goals
Ensure technology solutions align with architectural and evolving security standards
Collaborate with senior business and technology leaders to drive important initiatives
Plan project staffing, forecast budget, and communicate progress to senior IT and Business leadership