Manager, IRL

American Red Cross • Fort Wayne, IN

21h

About The Position

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW: Manage and control all daily laboratory operations, including all laboratory staff, budget, environment, and work processes. Assure compliance with safety policies and procedures in the work area. Demonstrate excellent customer service, interpersonal skills, and positive professional image. Assume responsibility for the laboratories compliance with standard operating procedures and interpretation of test results in accordance with the applicable regulatory requirements. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE GOOD

Requirements

• Bachelor’s degree in a Biological Science or related field and MLS ( ASCP ) certification required.
• Minimum 6 years of directly related experience including 2 years laboratory experience in high complex immunohematology testing or equivalent combination of education and related experience required.
• Minimum of 3 years of management in an IRL or equivalent hospital setting.
• Effective communication and interpersonal skills required.
• Customer Focus, teamwork and collaboration ensure customer satisfaction and maximize internal/external relationships.
• Effective presentation Skills with a variety of internal/external individuals and groups.
• Possesses active and attentive listening considering all opinions.
• Ability to effectively set priorities and apply sound judgement to eliminates roadblocks accomplishing goals.
• Ability to work on a team.

Nice To Haves

• SBB (ASCP) is preferred
• Master’s degree is a plus

Responsibilities

• Responsible for the management of laboratory staff including, but not limited to, hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success.
• In conjunction with the Medical Director, provide guidance to ensure appropriate patient care.
• Ensures the IRL participation in the American Rare Donor Program and Diagnostics Manufacturing Division.
• Serve as a resource for supervisors for complex technical issues.
• May perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations.
• Recognize testing irregularities, identify the cause, determine the solution and resolve the problem.
• May oversee planning process and ensure that long range goals are established for laboratory supervisory staff; ensure staffing needs are met
• Ensure all regulatory compliance in area or responsibility, as well as initiate actions to foster a quality driven environment, while ensuring compliance with state and federal regulations.
• Ensure laboratory training is completed in compliance with established guidelines; may write, organize and maintain departmental procedure manual.
• Perform other related duties as necessary.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees