Manager, Internal Communications

Americold • Atlanta, GA

29d

About The Position

About Us Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments. What You’ll Do: The Internal Communications Manager will be responsible for global internal communications to enhance employee engagement and organizational efficiency. This individual will report to the Senior Director of Communications & PR and will work with various stakeholders and leaders including executives to develop compelling narratives, presentations, and internal stakeholder communications across multiple channels for Americold’s global functions (HR, IT, Finance, etc.) Design and execute overall communication strategies for a variety of business initiatives to inform associates and drive engagement. Function as a consultant aligned with senior leaders and/or business partners to proactively develop internal communications, including suggestions for the appropriate audiences, channels, messages, and time frame to meet the strategic objectives of the business. Create materials for a wide range of internal communication channels (e.g., digital signage, posters, video scripts, email communications, town hall meetings, manager talking points, and other platforms) that consider all audiences/levels and address the unique needs of the business functions and geographies while upholding brand guidelines. Possess strong understanding of internal audiences and ensure communication strategies effectively reach all employee populations (e.g., leaders, hourly warehouse associates, international associates, etc.) Manage Americold’s corporate philanthropic initiatives and programs. Plan and lead internal company sponsored events. Write clearly and informatively, edit work for spelling and grammar, adapt writing style to meet need Monitor, measure, and report on the effectiveness of internal communication channels

Requirements

• 5+ years of experience in the design and development and execution of internal communications programs, as well as design, development, and execution of organizational development initiatives.
• Bachelor’s degree in communication, organizational readiness, business management, or related program
• Excellent communication skills (verbal and written), flexibility and adaptability to change a must
• Experience communicating with a non-desk workforce (warehouse or factory), required

Nice To Haves

• Experience in strategic/change management communications, preferred.
• Strong English writing and editorial skills required, with fluency in Spanish considered an additional asset.
• Excellent influence and consulting skills including working with multiple constituents/stakeholders.
• Excellent problem solving, analysis and decision-making skills.
• Proficient with Microsoft Office suite (Outlook, PowerPoint, Word).
• Strong organizational skills and ability to multi-task required.
• Strong ability to operate within a complex organization with multiple stakeholders.

Responsibilities

• Enhance employee engagement and organizational efficiency through global internal communications.
• Develop compelling narratives, presentations, and internal stakeholder communications across multiple channels for Americold’s global functions (HR, IT, Finance, etc.).
• Design and execute overall communication strategies for a variety of business initiatives to inform associates and drive engagement.
• Function as a consultant aligned with senior leaders and/or business partners to proactively develop internal communications, including suggestions for the appropriate audiences, channels, messages, and time frame to meet the strategic objectives of the business.
• Create materials for a wide range of internal communication channels (e.g., digital signage, posters, video scripts, email communications, town hall meetings, manager talking points, and other platforms) that consider all audiences/levels and address the unique needs of the business functions and geographies while upholding brand guidelines.
• Ensure communication strategies effectively reach all employee populations (e.g., leaders, hourly warehouse associates, international associates, etc.)
• Manage Americold’s corporate philanthropic initiatives and programs.
• Plan and lead internal company sponsored events.
• Monitor, measure, and report on the effectiveness of internal communication channels

Benefits

• Our associates know the answer to the question What’s in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being.
• When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees