Manager, Integrations

Dealer Tire•Cleveland, OH

24d•$120,000 - $145,000

About The Position

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

Requirements

5 years’ work experience in a related IT field; BA/BS or Masters’ degree preferred
Experience leading the technical direction for hardware and software solutions
Deep knowledge of software, hardware and networking systems
Experience in administering Windows and Linux environments
Experience in multiple programming languages
Understanding of several communication protocols
Project management experience required
Experience successfully leading a team
Ability to manage varied workload, both strategic and tactical, including proven organizational skills
Strong Interpersonal and communication skills
Ability to manage change (be a change agent)
Competencies Required Results Orientation
Agility Initiative
Influence Customer Focus
Learn Quickly
Recognize Implications
Apply Knowledge
Conflict Resolution

Responsibilities

Technology Solutions Lead the technical direction for all hardware and software solutions used within the Integration team stack.
Lead team members to Identify and automate repeatable tasks.
Ensure team is familiarized with the customer needs, functional specifications, systems development process, design standards/guidelines, and techniques and tools to support task performance.
Verify the team follows development and design standards/guidelines and documentation needs.
Ensure team keeps the project manager informed of task accomplishment, issues and status.
Oversee incident tickets are handled in accordance with the IT/IS metrics.
Facilitate problem solving and collaboration across all levels of management.
Serve as meeting intermediary when conflict arises or make decisions necessary to move past conflict.
Ensure deliverables satisfy the project requirements, cost, schedule, and code release process.
Ensure a focal point is assigned to communicate and resolve interface and integration issues with other teams.
Work with project managers, business analysts and functional management to discuss project impediments, needed resources or issues/delays in completing the task.
Manage, plan, and assign projects as it relates to Integrations team to support Dealer Tire’s goals.
Adhere to and provide guidance on IT Security Policies.
Customer Relationship Management Communicate project priorities, objectives, and goals for large, strategic projects.
Work with the business areas to develop the portfolio of IT projects needed to further their strategic initiatives.
Provide guidance to business on project justification, including return on investment calculation and tangible/intangible benefits realization.
Provide status reporting or ensure status reporting is provided of team activities against the plan or schedule.
Resolve or escalate issues which could impact promised deliverables.
Provide Resource Leadership and Coaching Coach and assist in the development of both direct reports and indirect reports.
Work with your leads and direct reports to keep the team focused and on track to the tasks at hand.
Perform annual and mid-year performance reviews for your direct reports and ensure the annual and mid-year performance reviews are delivered to your indirect reports.
Determine and deliver merit increases to your direct and indirect reports.
Manage the administrative needs of your direct reports and ensure the administrative needs of your indirect reports are being managed, including time entry.
Determine staffing needs, interview potential candidates, make job offers and successful onboard associates and contractors as needed.
Other Duties as Assigned