Duties and Responsibilities: Management and Training: Manage and train billing specialists to ensure quality work output and maintain high standards. Compliance: Ensure compliance with billing regulations, practices, and technology updates. Staff Management: Manage a team of billing specialists, and team leads, including hiring, training, evaluation, staff meetings, and disciplinary actions. Customer Support: Provide guidance and support to Office Managers regarding billing inquiries and disputes. Client Support: Monitor Client Cashflow and AR. Efficiency and Accuracy: Ensure the timely and accurate processing of invoices and payments. Staying Updated: Keep abreast of changes in billing regulations, practices, and technology. Timecard Management: Review and approve timecards, time off, performance reviews, etc. in Workday (HRIS system). Recruitment: Assist with the recruitment and hiring process. KNOWLEDGE, SKILLS, AND ABILITIES: Analytical and Problem-Solving: Excellent analytical and problem-solving skills to identify and resolve billing issues. Organizational and multi-tasking: Strong organizational and multitasking abilities to manage multiple tasks and deadlines. Attention to Detail: High attention to detail and accuracy in reviewing and processing invoices. Proficiency in Software: Proficiency in billing software systems and Microsoft Office, particularly Excel. Knowledge of Billing Processes: Understanding of billing regulations, compliance standards, and accounting principles. Leadership and Communication: Strong leadership, communication, and interpersonal skills to effectively help manage and motivate staff and interact with clients. WORK EXPERIENCE, EDUCATION AND CERTIFICATIONS: HS Diploma or GED required Bachelor’s degree in accounting, finance, or a related field preferred. 5+ years of billing or accounting experience required. 3+ years of management or supervisor experience required. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: Office setting, M-F TRAVEL REQUIREMENTS : 0%
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
101-250 employees