Manager Instrument Processing | CRCST | Westfield

Community Health Network•Westfield, MA

11h•Onsite

About The Position

Community Health Network is seeking a Manager of Instrument Processing for their new state-of-the-art hospital in Westfield, IN. This is a unique opportunity to build a sterile processing team from the ground up. The role is responsible for the oversight of processes within the Sterile Processing Department, including all steps required for reprocessing surgical instruments, strategic planning, and maintenance of capital-related items. The Manager will partner closely with Surgical Services, physicians, and interdepartmental teams to support uninterrupted surgical operations, quality outcomes, and foster a high-performing, engaged team. Community Health Network emphasizes providing exceptional care, supported by technology, community involvement through volunteer opportunities and benefits initiatives, and ensuring caregiver growth and development.

Requirements

High School Diploma or GED is required
Certified Registered Central Service Technician (CRCST) is required
Five (5) or more years of sterile processing experience is required
Three (3) or more years of leadership/management experience is required
Expert knowledge of sterile processing standards, instrumentation, and equipment
Strong leadership, communication, and relationship-building skills
Ability to analyze data and drive process improvement
Proven ability to lead, coach, and motivate high-performing teams
Detail-oriented with strong organizational and decision-making skills
Ability to model servant leadership and PRIIDE values
Proficient with technology and Microsoft Office tools

Responsibilities

Lead day-to-day and 24/7 operations of the Sterile Processing Department
Ensure compliance with regulatory, accreditation, and industry best practices
Oversee all instrument reprocessing, documentation, and tracking processes
Manage inventory, equipment maintenance, and capital assets
Collaborate with OR leadership and providers to support surgical schedules and new service lines
Develop, implement, and maintain Sterile Processing Department policies, procedures, and quality improvement initiatives
Recruit, develop, coach, and engage team members; build a culture of accountability, inclusion, and continuous improvement
Serve as the Sterile Processing Department subject matter expert and liaison to surgical and organizational leadership