Manager, Instructional Design

Centene Management Company•Clayton, NC

14d•$86,000 - $154,700•Remote

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Leads the development, design, implementation, and evaluation of instructional programs and materials that support effective learning experiences. This role manages a team of instructional designers, collaborates with internal and external stakeholders, and ensures alignment with organizational goals, industry best practices, and emerging learning technologies. The Manager, Instructional Design position is primarily remote. Candidates will be considered nationally.

Requirements

Bachelor's Degree in instructional design or related field or equivalent experience required.
5+ years Instructional Design, Content Development or similar required.
2+ years management experience In a Supervisory or similar people leadership role required.
5+ years Proficiency in (to include but not limited to) the following: Articulate Storyline, RISE, Captivate, Camtasia, Canva, Vyond, LMS, Smartsheet, ADDIE/SAM, adult learning theory required.

Nice To Haves

Master's Degree Instructional Design or equivalent preferred.
2+ years In a Healthcare setting preferred.
2+ years Contact Center environment preferred.
1+ years Experience creating call center simulations with Zenarate, SimTrain or similar preferred.

Responsibilities

Collaborates with stakeholders to identify learning needs, define objectives, and assess content accuracy and effectiveness.
Develops instructional design strategies grounded in educational and industry standards that align with learner needs and organizational goals.
Establishes and upholds standards for quality, accessibility, and brand consistency.
Sets clear goals and priorities for instructional projects and initiatives.
Fosters a collaborative and innovative culture focused on continuous improvement and professional development.
Oversees project management process of designers to include compliance with scope, timeliness, resources, accessibility and effectiveness.
Ensures stakeholders have access to regular project updates.
Evaluates the effectiveness of instructional programs using both qualitative and quantitative data, and make necessary improvements.
Provides training and support to instructional design team members.
Stays current with trends and technologies in instructional design .
Prepares presentations and reporting as needed.
Performs other duties as assigned.
Complies with all policies and standards.