Manager, Instructional Design and Delivery

Metropolitan Transportation Authority • New York, NY

91d • $92,700 - $104,030

About The Position

The Manager, Instructional Design and Delivery, will be tasked with designing courses, developing curricula, and creating training materials for all leadership development initiatives/programs within the Organizational Development unit. This is an active role that will equip MTA employees with the necessary tools for the development of current and future advancement. The selected candidate will be responsible for delivering innovative and engaging leadership content for both in-person and remote environments. The ideal candidate will work alongside their counterparts to assess the needs of the current MTA Network state, and he/she should be comfortable facilitating recommended outcomes.

Requirements

• BS in Education, Information Technology, or a related field, or an equivalent combination of education and experience may be considered in lieu of a degree.
• Minimum of 5 years of equivalent work experience in the areas of project management, instructional design for online learning specialization.
• Minimum of 3-5 years of experience in the design, delivery, and management of impactful and development programs on the topic of leadership and management.
• Quality assurance oversight for employee development programs/trainings.
• Demonstrated technical expertise both within in-person and virtual learning environments.
• Experience in building strong relationships across a large multi-functional agency.
• Strong interpersonal, written, and visual communication skills.
• Strong decision-making and problem-solving skills; proven research skills to gather data and execute best practice components.
• Knowledgeable in various approaches to performance gaps with an emphasis on using multiple learning modalities.

Nice To Haves

• Minimum of 4 years of experience within a managerial role in a large, multi-faceted, fast-paced organization or governmental body preferred.
• Certificate options can include Instructional Design, E-learning, or Multimedia Development.

Responsibilities

• Plan, manage, and facilitate learning courses both in-person and within virtual settings.
• Collaborate and consult with MTA Network subject matter experts to determine effective training solutions to address leadership development needs.
• Demonstrate the ability to handle multiple projects with quick deadlines.
• Keep abreast with emerging technologies and incorporate best practices into the Leadership Development framework.
• Provide management and support to a team of technology and multimedia knowledge personnel to ensure first-in-class initiatives/programming.
• Serve as a Leadership Development team management lead in the instructional design, delivery, management, and evaluation of in-person and virtual programming.
• Design a data-driven approach to measure the effectiveness of adult learning and development of MTA staff.
• Other duties as assigned by the Deputy Chief of Organizational Design and Development and the Director of Leadership Development.

Benefits

• Eligible for teleworking, which is currently one day per week.
• Salary range: $92,700 - $104,030.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Transit and Ground Passenger Transportation
• Education Level: Bachelor's degree