Manager, Infrastructure

Monogram Foods•Memphis, TN

12d

About The Position

We are seeking a highly skilled and experienced Infrastructure Manager to lead and oversee our networking, server, and systems infrastructure. This role is critical to ensuring the reliability, scalability, and security of both our IT and OT environments. The ideal candidate will possess deep technical expertise in networking, strong knowledge of server and system best practices, and proven leadership capabilities.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
7+ years of experience in IT infrastructure, with at least 2 years in a leadership or managerial role.
Expert-level knowledge of networking protocols, architectures, and tools (Cisco, Palo Alto, etc.).
Experience with OT networking in industrial or manufacturing environments.
Strong background in server and systems administration (Windows/Linux, VMware, Active Directory, etc.).
Familiarity with cloud infrastructure (Azure, AWS) and hybrid environments.
Proven experience managing infrastructure projects and cross-functional collaboration.
Excellent problem-solving, communication, and project management skills.
Must be 18 years or older.

Nice To Haves

Relevant certifications (e.g., CCNP, CISSP, MCSE, VCP).
Experience with infrastructure automation and monitoring tools.
Knowledge of cybersecurity frameworks and compliance standards (NIST, ISO 27001).

Responsibilities

Lead the design, implementation, and maintenance of enterprise networking infrastructure (LAN/WAN, wireless, firewalls, VPNs) across IT and OT environments.
Oversee server and systems administration including virtualization, storage, backups, patching, and monitoring.
Manage infrastructure projects from initiation through delivery, ensuring timelines, budgets, and quality standards are met.
Defining and measuring infrastructure installation quality standards.
Establishing asset lifecycle management processes to ensure business continuity.
Collaborate with OT and Operations teams to deliver infrastructure solutions that align with business needs and adhere to industry standards.
Develop and track key performance indicators (KPIs) to measure infrastructure performance, health, and capacity.
Establish and maintain schedules for patching, hardware/software replacement, and resolution of critical issues.
Ensure proper alerting and incident response mechanisms are in place and functioning effectively.
Develop and maintain infrastructure documentation, standards, and policies.
Manage vendor relationships, contracts, and service level agreements (SLAs).
Mentor and lead a team of infrastructure engineers and administrators.
Participate in budgeting, capacity planning, and strategic roadmap development.