Manager Infrastructure Engineering - API Platforms

The Hartford • Columbus, OH

3d • Hybrid

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Role Summary This is your opportunity to lead a high-impact transformation. As Manager of Platform Engineering for Enterprise API Platforms, you’ll help to shape the future of API infrastructure by modernizing and automating mission-critical platforms like Apigee and AWS API Gateway. You’ll drive scalability, resiliency, and innovation—while fostering a collaborative, high-engagement culture. If you’re passionate about building platforms, are a “player-coach” ready to jump in and be hands on, and want to help power enterprise-wide API strategies and want to make a lasting impact, this role is for you. This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

Requirements

• Overall Experience: 8+ years of experience in platform engineering and infrastructure, leading teams and delivering scalable, reliable systems.
• Google Cloud Expertise: 2+ years hands-on experience provisioning Apigee in GCP (or similar), configuring environments, administering the platform, managing scalability and performance
• Leadership: 2+ years direct HR responsibility for a team of infrastructure/platform engineers supporting API and middleware platforms.
• Operational Excellence: Proven track record in platform stability, monitoring, DR testing, support operations, and incident response.
• Player-Coach: Be able to be hands-on with Apigee engineering, IaC, and operations while coaching and developing the team.
• Collaboration & Modernization: Experience driving platform transformation and modernization initiatives while fostering a positive, inclusive, and high-engagement team culture.
• Candidate must be authorized to work in the US without company sponsorship.
• The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Nice To Haves

• Ownership of API or middleware platforms as an Enterprise Application Platform Owner.
• Experience with API transformation, modernization and migration.
• Google Cloud and AWS certifications.
• Insurance industry experience is helpful.

Responsibilities

• Platform Leadership: Serve as the Platform Application Owner, meeting enterprise standards for security, audits, resiliency, and certifications. Own and evolve Platform Engineering runbooks.
• Scalability & Performance: Design and implement auto-scaling strategies, optimize infrastructure for cost and reliability, and continuously monitor performance.
• Resiliency & Disaster Recovery: Develop and validate DR strategies, execute failover tests, and deliver high availability across regions.
• Environment Configuration: Manage Apigee environments and configurations, capacity planning, performance tuning, and auto-scaling.
• Infrastructure-as-Code: Champion automation by implementing IaC for provisioning and configuration.
• Team Leadership: Lead and mentor a Platform Engineering team to modernize, automate, and deliver on ambitious OKRs and KPIs.
• Platform Stability: Drive platform monitoring, alerting, health checks, and incident response to maintain uninterrupted API operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees