Manager Information Technology Services 2 Information Security - 10038

State of New York•Latham, NY

32d•Hybrid

About The Position

Under the direction of the Director of Cyber Risk Management within the Chief Information Security Office (CISO), the position will provide management oversight to analysts in the Cyber Process Improvement & Metrics (CPIM) section. The position will provide support and direction for the development of processes within CISO and develop a comprehensive metrics program. The incumbent will lead three teams of staff that consist of CISO Metrics, CISO SharePoint support and development, and oversight of the Government Risk and Compliance (GRC) platform. The incumbent will be included in the Chief Information Security Office Leadership Team, helping shape and implement the strategic vision for cyber security within NYS. The position requires an incumbent to act with a great deal of independence in alignment with agency and upper-level management strategic direction. The position requires communicating orally and in writing with various individuals including management, users, vendors, and other IT staff. The incumbent must be able to communicate clearly with stakeholders regarding work priorities and performance. The incumbent will work with CISO teams and executive leadership to resolve complex issues under pressure. The position requires availability during off-shift hours to ensure appropriate response to security incidents or other critical activities that may impact sensitive information, critical systems, NYS agencies, or ITS. Specific duties include, but are not limited to:

Requirements

Eight years of information technology, cybersecurity, or information assurance experience, including two years at the supervisory level.
A bachelor's or higher-level degree in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of required experience; any bachelor's substitutes for two years of required experience.
An associate degree with 15 semester credit hours in computer science or related field may substitute for one year of required experience. Candidates in a bachelor's degree program with at least 15 semester credit hours in computer science or related field may substitute such credits for one year of required experience.
A master's degree or higher in computer science or related field substitutes for one year of required experience.

Responsibilities

Oversee the CISO Metrics Program, including, but not limited to, collecting and displaying various data points for CISO sections and Executive level staff.
Lead the overall vision and direction of the CPIM section, including the development of strategic plans to revise and improve upon the section's work, drafting staffing plans, and the maintenance and development of charters, product catalogues, RACI charts, and other documentation.
Identify opportunities to facilitate data collection while adhering to best practices.
Ensure quality control of data to ensure accurate and timely delivery of metrics output.
Develop mechanisms to disseminate information and data through various channels, including reports and dashboards.
Work with stakeholders to incorporate feedback and foster continuous improvement for metrics, KPIs, and supporting capabilities.
Oversee GRC Platform and the CISO SharePoint site, including development, configurations, development, and maintenance through formalized tracking and release management.
Assist with the development of use case requirements, documentation, and implementation of supporting technologies.
Ensure metrics-related technology contracts adhere to NYS Security Policies and standards and align with the strategic direction of ITS and CISO.
Supervise and mentor multiple teams of analysts.
Perform additional duties as required.

Benefits

Thirteen (13) paid holidays annually
Up to Thirteen (13) days of paid vacation leave annually
Up to Five (5) days of paid personal leave annually
Up to Thirteen (13) days of paid sick leave annually for PEF.
Up to three (3) days of professional leave annually to participate in professional development
Eligible employees and dependents can pick from a variety of affordable health insurance programs
Family dental and vision benefits at no additional cost
New York State Employees' Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)