Manager Information Technology Services 1 Infomation Security - 10195

State of New York•Brooklyn, NY

24d

About The Position

Under the direction and support of higher-level team members within the New York State Security Operations Center (NYSOC), the incumbent will function as a Shift Lead with responsibility for the oversight and coordination of NYSOC operations across multiple teams. The NYSOC serves as the nerve center for joint local, State and federal cyber efforts, including data collection, response efforts and information sharing. Additionally, the NYSOC will provide a statewide view of the cyber-threat landscape and improve coordination on threat intelligence and incident response. The incumbent will participate in and manage efforts in conducting investigations of cyber security events reported by state and local government entities and other sources. Event response efforts include incident identification, assessment, quantification, reporting, communication, and monitoring. The candidate provides investigation of correlated security event feeds and the appropriate triage, escalation, and coordination with other NYSOC team members. The incumbent will participate in the technical and process direction of the NYSOC, provide direction to analysts, and act as a liaison to other teams within NYS. Due to the necessary technical support duties of this position in a 24/7 operation, the incumbent may be required to work various shifts such as weekends and/or nights/evenings. Additional information on work schedule will be discussed at time of interview. Specific duties include, but are not limited to: Function as a shift manager in the NYSOC, providing support and direction for analysts and coordination efforts across multiple teams. Oversee the efforts related to security event monitoring and response including the tracking, documentation, analysis, and escalation of cyber events activities. Maintain schedules and shift assignments effectively to ensure NYSOC staffing needs are met. Lead the efforts to identify and communicate trends within the NYSOC operations and activity, escalating appropriately to management and stakeholders. Conduct team and shift turnover activities to ensure continuity of operations throughout the NYSOC. Oversee technical delivery, assessing and continually improving output and ensuring processes developed and adhered to drive operational excellence. Supervise subordinate staff in the proper performance of their duties and perform the full range of administrative supervisory responsibilities. Provide constructive input and feedback to appropriately tune the detections and performance of multiple security tools such as endpoint detection and response (EDR), security incident and event management (SIEM), and security orchestration, automation, and response (SOAR) to increase the quality of generated alerts. Provide constructive input and feedback for the development, maintenance, and adherence to standard operating procedures. Create technical reports and executive summaries related to cyber security incidents and events. Provide detailed metrics reports for executive management. Develop and deliver presentations regarding emerging cyber threats as needed. Provide training, guidance, and act as a mentor to subordinate team members. Maintain an adequate level of current knowledge and proficiency in cyber security through annual Continuing Professional Education (CPE) credits directly related to the field. Perform additional duties as assigned.

Requirements

Non-competitive: Seven years of information technology, cybersecurity, or information assurance experience, including one year at the supervisory level.
Substitutions: A bachelor's or higher-level degree in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of required experience; any bachelor's substitutes for two years of required experience.
An associate degree with 15 semester credit hours in computer science or related field may substitute for one year of required experience. Candidates in a bachelor's degree program with at least 15 semester credit hours in computer science or related field may substitute such credits for one year of required experience.
A master's degree or higher in computer science or related field substitutes for one year of required experience.

Responsibilities

Function as a shift manager in the NYSOC, providing support and direction for analysts and coordination efforts across multiple teams.
Oversee the efforts related to security event monitoring and response including the tracking, documentation, analysis, and escalation of cyber events activities.
Maintain schedules and shift assignments effectively to ensure NYSOC staffing needs are met.
Lead the efforts to identify and communicate trends within the NYSOC operations and activity, escalating appropriately to management and stakeholders.
Conduct team and shift turnover activities to ensure continuity of operations throughout the NYSOC.
Oversee technical delivery, assessing and continually improving output and ensuring processes developed and adhered to drive operational excellence.
Supervise subordinate staff in the proper performance of their duties and perform the full range of administrative supervisory responsibilities.
Provide constructive input and feedback to appropriately tune the detections and performance of multiple security tools such as endpoint detection and response (EDR), security incident and event management (SIEM), and security orchestration, automation, and response (SOAR) to increase the quality of generated alerts.
Provide constructive input and feedback for the development, maintenance, and adherence to standard operating procedures.
Create technical reports and executive summaries related to cyber security incidents and events. Provide detailed metrics reports for executive management.
Develop and deliver presentations regarding emerging cyber threats as needed.
Provide training, guidance, and act as a mentor to subordinate team members. Maintain an adequate level of current knowledge and proficiency in cyber security through annual Continuing Professional Education (CPE) credits directly related to the field.
Perform additional duties as assigned.

Benefits

Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
Thirteen (13) paid holidays annually
Up to Thirteen (13) days of paid vacation leave annually
Up to Five (5) days of paid personal leave annually
Up to Thirteen (13) days of paid sick leave annually for PEF.
Up to three (3) days of professional leave annually to participate in professional development
Health Care Benefits
Eligible employees and dependents can pick from a variety of affordable health insurance programs
Family dental and vision benefits at no additional cost
Additional Benefits
New York State Employees' Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)
And many more.