Manager, Incentive Compensation - Onsite

Amgen•Deerfield, IL

14d•Onsite

About The Position

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Manager, Incentive Compensation What you will do Let’s do this. Let’s change the world. In this vital role you will be involved in the following: Incentive Plan Design and Modeling Design, develop, and implement field incentive compensation (IC) plans that align with brand strategies and sales goals. Build financial models to simulate plan performance under various scenarios using real and projected data. Conduct historical analysis and “what-if” simulations to evaluate plan effectiveness, fairness, and alignment. Contest Design Create and manage short-term incentive contests (SPIFs) and tactical bonus programs to support product launches or boost performance. Analyze data to define contest eligibility, metrics, goals, and payout curves. Develop rules documents and communication materials for field engagement. Track contest performance and manage end-to-end execution from concept through payout. Health Check Analytics and Plan Monitoring Develop and run regular health checks to monitor plan effectiveness, payout distribution, and motivational integrity. Identify anomalies, outliers, or gaming behaviors and recommend corrective actions. Provide monthly/quarterly dashboards and insights to Sales Leadership on IC plan performance. Monitor alignment between incentive outcomes and commercial KPIs such as sales performance and call activity. IC Operations and Program Administration Own the quarterly IC calculation process, including data validation, payout calculations, and quality control checks. Manage IC operations calendar, ensuring timely execution of all activities across plan cycles. Serve as the primary point of contact for field inquiries related to IC payouts, sales data used in IC calculations, eligibility, and policies. Field Communication and Enablement Prepare IC plan documents, FAQs, and communication decks to support field understanding and adoption. Respond to field escalations with data-backed justifications and empathetic communication. Compliance, Governance, and Documentation Maintain documentation of IC plan rules, calculations, exceptions, and approvals for audit readiness. Ensure all IC activities comply with internal controls, legal guidance, and industry regulations (e.g., OIG guidelines). What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is will come with these qualifications.

Requirements

Doctorate degree OR Master’s degree and 3 years of Incentive Compensation or Sales Ops/Analytics experience Or Bachelor’s degree and 5 years of Incentive Compensation or Sales Ops/Analytics experience Or Associate’s degree and 10 years of Incentive Compensation or Sales Ops/Analytics experience Or High school diploma / GED and 12 years of Incentive Compensation or Sales Ops/Analytics experience
In addition to meeting at least one of the above requirements, you must have experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources.
Your managerial experience may run concurrently with the required technical experience referenced above

Nice To Haves

Relevant Bio/Pharmaceutical industry and/or consulting experience.
Execution-Focused Delivery: Own and execute day-to-day analytics tasks, reporting development, and field data operations with speed, accuracy, and minimal oversight.
Analytical and Problem-Solving Abilities: Strong analytical mindset with the ability to interpret large, complex datasets.
Demonstrated ability to translate business rules into data logic and calculations.
Proven track record of identifying errors, troubleshooting data, and resolving issues efficiently.
Attention to Detail and Accountability: High degree of accuracy and attention to detail, especially in preparing payment files and reports.
Demonstrated ability to meet deadlines in a fast-paced, deadline-driven environment.
Proven ability to maintain confidentiality and ensure data integrity.
Critical Thinking: Strong analytical skills to diagnose business issues and incorporate into development or adjustment of strategies, plans and tactics to achieve business objectives
Communication: Effective communication is key, both in writing and verbally. This includes the ability to present data and findings clearly to stakeholders and team members.
Oral, written and presentation skills to explain complex concepts and controversial findings clearly to a variety of audiences, including senior management
Ability to identify areas for process and systems innovation and implement change that will enhance the overall effectiveness of the team
Understanding of technology platforms and ability to partner with IS/IT and business leaders

Responsibilities

Incentive Plan Design and Modeling Design, develop, and implement field incentive compensation (IC) plans that align with brand strategies and sales goals.
Build financial models to simulate plan performance under various scenarios using real and projected data.
Conduct historical analysis and “what-if” simulations to evaluate plan effectiveness, fairness, and alignment.
Contest Design Create and manage short-term incentive contests (SPIFs) and tactical bonus programs to support product launches or boost performance.
Analyze data to define contest eligibility, metrics, goals, and payout curves.
Develop rules documents and communication materials for field engagement.
Track contest performance and manage end-to-end execution from concept through payout.
Health Check Analytics and Plan Monitoring Develop and run regular health checks to monitor plan effectiveness, payout distribution, and motivational integrity.
Identify anomalies, outliers, or gaming behaviors and recommend corrective actions.
Provide monthly/quarterly dashboards and insights to Sales Leadership on IC plan performance.
Monitor alignment between incentive outcomes and commercial KPIs such as sales performance and call activity.
IC Operations and Program Administration Own the quarterly IC calculation process, including data validation, payout calculations, and quality control checks.
Manage IC operations calendar, ensuring timely execution of all activities across plan cycles.
Serve as the primary point of contact for field inquiries related to IC payouts, sales data used in IC calculations, eligibility, and policies.
Field Communication and Enablement Prepare IC plan documents, FAQs, and communication decks to support field understanding and adoption.
Respond to field escalations with data-backed justifications and empathetic communication.
Compliance, Governance, and Documentation Maintain documentation of IC plan rules, calculations, exceptions, and approvals for audit readiness.
Ensure all IC activities comply with internal controls, legal guidance, and industry regulations (e.g., OIG guidelines).

Benefits

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible.

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