Manager II, Technical Enablement

OpenGov • Boston, MA

3d • $140,000 - $165,000

About The Position

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Role Summary The Technical Enablement Manager ensures that the GTM organization is fully equipped to understand, position, and sell the product based on new features and updates. This role bridges the gap between messaging and positioning in Product Marketing, the technical how-to in Product Management, and GTM delivery in Sales Enablement. This means creating launch deliverables including hands-on, interactive enablement content that drives adoption and confidence across all OpenGov products with monthly launch cycles. You’ll lead the enablement structure and content strategy, oversee the Technical Project Manager, and own the GTM readiness process from a product enablement perspective.

Requirements

• 6–10 years of experience in B2B SaaS roles such as product enablement, technical marketing, or product management.
• Minimum 2 years of experience managing people, including coaching, performance management, and team development.
• Strong understanding of SaaS product workflows and user experience.
• Proven experience creating or overseeing hands-on enablement materials (click-throughs, demos, guided training, or product simulations).
• Excellent project leadership and stakeholder management skills.
• Strong storytelling ability to translate technical updates into GTM-relevant narratives.
• Experience partnering with Sales Enablement and Product Marketing teams in a high-velocity environment.

Responsibilities

• Manage high-performance Technical Enablement team
• Lead Product Enablement Strategy: Own the roadmap for product-specific enablement content, aligning with PMM, PM, SE, PS, and Sales Enablement teams.
• Create Technical Enablement Materials: Develop or oversee creation of click-through guides, demo scripts, before/after workflows, and guided trainings that show the “how” behind new product capabilities that will be used for internal training and customer certifications.
• Launch Readiness Ownership: Partner with the Technical Project Manager to ensure all assets, content, and training are delivered on time for each release.
• Cross-Functional Collaboration: Work with PMMs on messaging and positioning that is woven through the interactive content created Partner with PMs to understand technical workflows, UI/UX updates, and the before and after state. Coordinate with Sales Enablement for delivery cadence and integration into existing learning systems.
• Content Governance: Build scalable templates, asset libraries, and feedback loops to continuously improve enablement content quality and usage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees