Manager II Retail Contract Management-LBCS
About The Position
This position entails overseeing all operational activities related to Retail Contract Management for the Large Business Markets customer base within the Large Business Customer Services (LBCS) department at Vistra Retail. The role encompasses managing the entire life-cycle of retail contracts for large business customers, including initial requests, drafting, negotiation, execution, ongoing management, and eventual renewal or termination. The incumbent will ensure robust management of business stakeholder relationships with third parties, adherence to all legal and regulatory requirements, and vigilant monitoring of contract performance to ensure that all terms and Key Performance Indicators (KPIs) are met.
Requirements
- 5+ years experience managing/supervising teams of professional employees
- Demonstrated track record of increased work responsibility
- Experience working in the electricity industry, customer contracts, and/or competitive retail markets
- Significant knowledge and experience in Salesforce
- Significant understanding of Retail Business Operations policies and practices
- Demonstrated ability to work effectively in a rapidly changing environment
- Excellent analytical, organizational, and time management skills
- Advanced communication skills that translate to Sales, Management and Executive Leadership
- High School diploma or equivalent
Responsibilities
- Supervise, train, and provide guidance to the retail contract management team at Sierra and in Bogota, Columbia.
- Report on contract status, performance, and key metrics to senior management and other stakeholders.
- Provide expertise to leadership on contractual and business issues.
- Ensure all contracts adhere to relevant laws, regulations, and internal company policies.
- Analyze contractual terms to identify potential risks and develop strategies to mitigate legal or financial exposure.
- Lead negotiation for complex agreements to secure the best possible terms for the company and act as the main point of contact for contract-related matters with external partners.
- Implement and manage contract management software and develop company-wide procedures to streamline the contracting process and increase efficiency.
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What This Job Offers
Career Level
Manager
Industry
Utilities
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
