Manager II - Residential Dining (full-time, non-CSULB student)

Forty-Niner Shops•Long Beach, CA

About The Position

Under the direction of the Residential Dining Division Director and Associate Director, the Dining Manager II is responsible for ensuring an exceptional level of customer service and product quality, demonstrating leadership and good judgment, administering sound personnel and financial management practices to ensure profitability, providing training and development, and ensuring a positive and productive working environment.

Requirements

The employee must be 18 years of age or older.
The employee must possess a high school diploma or high school equivalent
Three years minimum of management experience is required; Preferably in a restaurant or campus dining.
The employee must have excellent experience and knowledge of PC and Microsoft Office; Word/Excel/Outlook and PowerPoint.
The employee must have the Manager Serve Safe certification OR the ability to obtain the Manager Serve Safe Card within the first 30 days of employment.
The employee must have knowledge of relevant State and Federal regulations, including familiarity with Title IX.
The employee must demonstrate proficiency in both written and verbal communication in English.
Strong interpersonal and communication skills are essential, along with a commitment to providing excellent customer service.
The employee must be capable of developing and maintaining effective working relationships at all times and demonstrate cooperative behavior with a diverse population of staff, students, and co-workers.
The employee must possess strong leadership abilities and problem-solving skills.
The employee must be proficient in financial forecasting, budgeting and reporting.
The employee must demonstrate professional growth and career progression.
The ability to understand and comply with University and Beach Shops policies and procedures is required.

Nice To Haves

a Bachelor’s degree or combination of experience and education is preferred.
A Registered Dietician credential is preferred but not required.

Responsibilities

Must be present andengagingin the front of the house during peak hours of each meal service
Responsible for the safeguarding of payments,inventoryand company equipment, including reconciliation
Understands and ensures unit compliance with all university policies and procedures and with all applicable local, state, and federal laws and regulations.
Demonstrates superior knowledge and acts in adherence of Residential Dining and Housing agreements, company contracts, vendors & licensing
AssistsDirector and Associate Director with budget,planningand operations. Primarily responsible for thefinancial managementand profitability of the operation.
Develops andimplementssecurity related procedures such as office opening and closing routines, recognition of duress signals and key controls.
Administers and ensures dissemination of safety, activities, needs, or issues of the department to Director, Associate Director, and other necessary staff.
Maintain andsupervisesfood storage,productionand service programs.
Plans menus, purchases food and supplies, and assigns duties for special meals or special occasions.
Attends department head, safety, quality assurance, and other facility, campus or corporate meetings as directed.
Makes frequent inspections of all work, storage, and servicing areas todeterminethat regulations and directions governing Foodservice activities arefollowedincluding compliance with safety and sanitation.
Plans and/orconductsandretainsrecords of monthly staff meetings, employee training and/or inservices.
Reviews department performance and institutes changes in techniques or procedures to improve services, simplifywork flow, assure compliance with regulatory requirements, and promote more efficient operation of the food servicedepartment.
Facilitates meetings, training sessions, presentations, and in-services with campus partners, colleagues, and staff. Maintains records accordingly.
Ensurescompliance with all health and safety regulations of the Health Department and OSHA.
Other duties as assigned,reasonably withinthe scope of the job.