Manager II, Enterprise Change Management (Enterprise Risk)

Navy Federal • Pensacola, FL

5d

About The Position

Sets the strategic vision for the company’s change management presence, integrating it with broader organizational objectives. Oversees multiple teams and cross-functional initiatives to drive change adoption, audience growth, and reputation management. Champions innovation, governance, and performance excellence across all platforms. Acts as a senior representative of the brand in change management, media, and public-facing environments.

Requirements

• College/university degree and 7+ years work experience; 3+ years of management experience.
• Expertise in managing change management programs and projects, ensuring delivery aligns with business priorities and timelines.
• Ability to guide team members in employing the appropriate change management techniques to solve complex business problems.
• Ability to develop metrics and key performance indicators (KPIs) that measure the success and impact of change management initiatives.
• Strong ability to manage multiple teams, ensuring alignment and cohesion in achieving objectives.
• Expertise in managing projects from conception to execution, ensuring adherence to timelines and budgets.
• Ability to analyze diverse data and identify trends to inform decision-making and strategic planning.
• Excellent communication skills, able to convey complex ideas and strategies to various audiences.
• Flexibility to adapt strategies and processes in response to evolving business conditions or challenges.
• Commitment to fostering team growth through training, feedback, and recognizing achievements.
• Leadership in cross-cultural and remote teams.
• Change governance and risk management.

Nice To Haves

• Master’s Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience.
• Prosci Master Certification or equivalent.
• Demonstrated ability to partner with senior leaders and cross‑functional stakeholders to influence adoption, alignment, and outcomes without direct authority.
• Proven ability to design and scale repeatable frameworks, toolkits, and playbooks that enable consistent execution across multiple initiatives.
• Experience designing initiatives that influence behavior, reinforce ownership, and strengthen organizational culture—preferably within risk, compliance, or regulated environments.

Responsibilities

• Lead strategic change management planning for high-impact initiatives and executive platforms.
• Translate functional and business strategies into short-term data objectives and team priorities.
• Manage multiple teams and/or specialized units of change management specialists, ensuring the execution of technical and operational plans.
• Collaborate across departments.
• Provide mentorship and professional development for team members and prepare successors for leadership roles.
• Promote continuous change readiness and support change management initiatives.
• Establish KPIs for change effectiveness.
• May perform other duties as assigned
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees