Manager II, Engineering

Blackhawk Network•Pleasanton, CA

7d•$170,360 - $230,000

About The Position

The Software Engineering Manager II will have full ownership and a high degree of flexibility related to both team management and the development lifecycle. This leadership role is cross-functional and will work closely with Product, Technical Program Managers, as well as other Engineering Leaders and stakeholders. This function will manage the tactical delivery tasks and development & accountability of a team, while simultaneously assisting with the strategic planning for forward-looking initiatives. The Software Engineering Manager will be responsible for overseeing and coordinating the people, resources, and processes required to deliver on BHN's software engineering goals. The Software Engineering manager will take a hands-on role in software development as needed as well as supporting project management, and coordinating the work of other software professionals toward meeting business goals.

Requirements

Demonstrated track record of building and supporting highly functional and engaged technical teams.
Skilled in people leadership including project management, the ability to direct work and manage priorities, and the ability to support professional development for multiple team members.
Passionate about people development and workflow organization.
Hands-on experience in building complex, highly scalable cloud-based systems that have been successfully delivered to customers.
Understanding of UX/UI principles and ability to partner closely with design teams
Comfort with A/B testing frameworks and feature flagging
Experience with localization/internationalization
Knowledge of software engineering practices, including agile, code reviews, source control management, build processes, testing, SaaS, and operations.
The ability to influence people and results through collaborative, people-first leadership.
Agility to adapt with shifting priorities, needs, technologies.
Ability to effectively give and receive feedback and translate actionable feedback into results.
Ability to collaborate cross functionally in a high growth environment.
Ability to manage time and meet deadlines, working collaboratively with geographically distributed teams.
Skilled in verbal and written communication, including the ability to lead meetings and craft and deliver presentations.
Empower your team members to succeed in their various roles through coaching and mentorship
Experience in Service Oriented Architecture and Structured Event-Driven Architecture
Strong knowledge of Design Patterns and SOLID Principles Expertise in Object Oriented and Aspect Oriented Development
Expertise in Java 11 or higher, SpringBoot 2.1 or higher
Expertise in ACID properties and transactionality
Expertise in RDBMS, SQL, and data design
Experience with NoSQL data repositories
Frontend frameworks (e.g. React)
Web performance, accessibility (WCAG), and responsive design standards
API design (REST/GraphQL)
Browser security fundamentals (CSRF, XSS, Content Security Policy)
Frontend testing (Jest, Cypress, Playwright, etc.)
CI/CD pipelines and deployment practices
Experience with consumer-facing, high-availability web applications
Familiarity with analytics and instrumentation (tracking user behavior, funnel metrics)
Provide timely advice, solutions and estimations while also communicating tradeoffs and potential hidden problems
BA/BS degree in Computer Science or related fields and 7+ years of experience OR 9+ years equivalent experience in software development
2+ years of management experience leading and mentoring engineers on distributed teams
5+ years of experience working in an Agile environment
Extensive experience and knowledge in OO design and implementation
Experience with leading enterprise-scale, production-worthy distributed systems development in the cloud (AWS preferred), including tools and processes
Ability to handle multiple competing priorities in a fast-paced environment

Responsibilities

Hire, lead, and develop a team of software engineers in building best-in-class, cloud-based products. This person plays an essential role in attracting, developing, leading, and retaining talent.
Build consistent tools, processes, and documentation to support onboarding new team members so they can quickly get up to speed on our tech stack and other expectations. Consistently assess our approaches and help us innovate to scale quickly and efficiently.
Mentor team members and provide career development, accountability, and growth opportunities by celebrating wins and coaching through challenges, conducting regular one-on-one meetings and considering organizational needs.
Cultivate a learning environment where team members continuously improve and contribute to organizational culture and events - such as brown bags, conferences, and hackathons.
Align key stakeholders around the vision and support needed for projects.
Identify and communicate opportunities for innovation and increased efficiencies that could positively impact the team.
Drive design & architecture and contribute to the development process.
Accountable for quality, resiliency, scale, and defining other appropriate metrics for success.
Perform other duties as assigned.