Manager II, Business Analysis

Liberty Mutual Insurance • Boston, MA

9d • Hybrid

About The Position

Those located within a 50-mile radius of our Boston, Portsmouth, Columbus, Plano and Seattle offices are expected to return to the office 2 days a week.
The Business Lines Package & Specialty Program Delivery team is looking for a Manager of Product Analysis. In Program Delivery we take the newest products and pricing models developed by our Design and Modeling teams and implement them accurately and efficiently into state markets. Individually and through management of a team of 3-4 analysts, this position offers a high-visibility opportunity to be a direct and key contributor to profit and growth goals and help shape current and future pricing programs.
We are looking for a person that:
Thrives leading a team in a dynamic, fast-paced environment
Prioritizes development, team culture, and DEI as a team leader
Is proactive collaborating with many teams and cross-functional partners
Utilizes critical thinking to propose innovative solutions to tough problems
In this role, you can expect to:
Manage a team of 2-4 analysts: overseeing priority alignment, ensuring high-quality project and work outputs and supporting analyst growth and development
Have and oversee ownership of state product builds: you and your analysts will autonomously own and execute implementations of new pricing programs for small commercial package and specialty products (i.e. property, liability, business owner’s package, and farm)
You will leverage and inspire technical and data skills – to ensure new pricing models are calibrated (i.e. priced) accurately and appropriately
You will leverage and inspire project management skills – to ensure your states are built and implemented accurately and on time
You will collaborate with many stakeholders – to ensure product specifications are built correctly and Department of Insurance filings have an optimal chance for approval
You will support many communications – both formal and informal, that ensure informed consensus and accurate implementations
You will be encouraged to be proactive – to ensure our project teams are fully aligned and our stakeholders properly informed
Problem-solve: all states, products and models are unique and provide challenges to achieve successful implementations
Grow your network and influence: we work closely with, and must align, an expansive group of stakeholders throughout the state implementation lifecycle
Receive opportunities in front of leadership: through project updates, technical presentations and advertising project milestones and state launches
Propose opportunities for team and organizational development: we believe in a culture of continuous improvement and encourage all employees to identify opportunities and recommend improvements
Be recognized for high-quality work: Delivery managers encourage and support a culture of recognition, both formally and through expanded opportunities
Grow professionally: our work is important, and our responsibilities are expansive, so you will get exposure to many types of projects and skillsets
Enjoy and support our culture: managers and analysts in Delivery work hard and juggle many tasks, but we believe in a work-life balance as well as opportunities to have fun and personally know your teammates

Requirements

• Have relevant experience and progressively growing responsibilities within the insurance industry
• Have direct (or at least indirect) experience managing others
• Be proficient with data analysis and visualization tools such as Excel, PowerBI, PowerPoint and data analysis software (ex. SAS or SQL)
• Have experience with project management and/or product delivery
• Exhibit planning, organizational, process, analytical, cost-benefit, collaboration, decision-making, problem-solving and communication skills
• Have a background in national or small commercial insurance products
• Be proactive, autonomous and willing to influence others
• Bachelor's degree in business, information management, economics, or another quantitative field (MBA or advanced degree in a quantitative field is preferred)
• Minimum of four years of relevant work experience
• Advanced knowledge of data sources, tools, software applications and business drivers.
• Advanced knowledge of business operations, policies, procedures, and priorities, to include a strong understanding of the function's value chain and market conditions.
• Demonstrated ability to exercise influence, engage employees; communicate effectively; promote collaboration, team work and change initiatives; and build value for customers through a service orientation, innovation, and continuous improvement.
• Displays solid business acumen and integrated thinking.
• Competencies typically acquired through a Bachelor's degree or equivalent experience. Advanced degree preferred. Minimum of 7 years of relevant experience to include business analysis work and prior experience working in an effective leadership capacity.

Responsibilities

• Manage a team of 2-4 analysts: overseeing priority alignment, ensuring high-quality project and work outputs and supporting analyst growth and development
• Have and oversee ownership of state product builds: you and your analysts will autonomously own and execute implementations of new pricing programs for small commercial package and specialty products (i.e. property, liability, business owner’s package, and farm)
• Leverage and inspire technical and data skills – to ensure new pricing models are calibrated (i.e. priced) accurately and appropriately
• Leverage and inspire project management skills – to ensure your states are built and implemented accurately and on time
• Collaborate with many stakeholders – to ensure product specifications are built correctly and Department of Insurance filings have an optimal chance for approval
• Support many communications – both formal and informal, that ensure informed consensus and accurate implementations
• Be encouraged to be proactive – to ensure our project teams are fully aligned and our stakeholders properly informed
• Problem-solve: all states, products and models are unique and provide challenges to achieve successful implementations
• Grow your network and influence: we work closely with, and must align, an expansive group of stakeholders throughout the state implementation lifecycle
• Receive opportunities in front of leadership: through project updates, technical presentations and advertising project milestones and state launches
• Propose opportunities for team and organizational development: we believe in a culture of continuous improvement and encourage all employees to identify opportunities and recommend improvements
• Be recognized for high-quality work: Delivery managers encourage and support a culture of recognition, both formally and through expanded opportunities
• Grow professionally: our work is important, and our responsibilities are expansive, so you will get exposure to many types of projects and skillsets
• Enjoy and support our culture: managers and analysts in Delivery work hard and juggle many tasks, but we believe in a work-life balance as well as opportunities to have fun and personally know your teammates

Benefits

• At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
• We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees