Manager I GBD - Special Programs

Elevance Health • Tampa, FL

3d • Hybrid

About The Position

The Manager I GBD - Special Programs will be responsible for managing and overseeing a team responsible for coordination of a comprehensive health care program in which members needs are identified, including physical health, behavioral health, and social services for a special product/program, such as long term service and supports (LTSS), Foster Care, Intellectual and developmental disabilities (IDD), HIV/AIDS, etc. How you will make an impact: Manages resource utilization to ensure appropriate delivery of care to members, adequate coverage for all tasks and job responsibilities. Coordinates service delivery to include member assessment of physical and psychological factors. Participates in cross-functional workgroups created to maintain and develop program. Evaluates current processes of Special Program's support functions; recommends changes for increased efficiencies and improved outcomes. Develops and conducts training programs for staff involved in the program. Extracts and manipulates analytical data to present findings to relevant markets and stakeholders. Hires, trains, coaches, counsels, and evaluates performance of direct reports. Travel is required.

Requirements

• Requires a BA/BS and minimum of 5 years experience in a related field, including minimum of 1 year leadership/management experience; or any combination of education and experience, which would provide an equivalent background.
• Travel is required.

Nice To Haves

• Service delivery coordination, discharge planning or behavioral health experience in a managed care setting preferred.
• RN, LSW, LPC, or LPN/LVN license preferred.
• Experience in Excel preferred.
• Bilingual in Spanish and English preferred.

Responsibilities

• Manages resource utilization to ensure appropriate delivery of care to members, adequate coverage for all tasks and job responsibilities.
• Coordinates service delivery to include member assessment of physical and psychological factors.
• Participates in cross-functional workgroups created to maintain and develop program.
• Evaluates current processes of Special Program's support functions; recommends changes for increased efficiencies and improved outcomes.
• Develops and conducts training programs for staff involved in the program.
• Extracts and manipulates analytical data to present findings to relevant markets and stakeholders.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager