Manager I, E&T - Operations Research

J.B. Hunt Transport Services, Inc.•Lowell, AR

22h

About The Position

Under general direction, Manager I, Operations Research leads a small team of technical professionals who drive the successful delivery of projects and ensuring alignment with departmental goals. This role involves direct management of team members, implementing operations research and AI projects, overseeing day-to-day technical tasks, and ensuring that team deliverables meet high-quality standards and timelines. Manager I role is primarily focused on team management, process improvement, and collaboration with other departments to execute on business and technical objectives.

Requirements

Bachelor’s degree in engineering, Business Administration/Management, Information Technology, or related field, or foreign equivalent, or suitable combination of education, experience and training and/or 3 years of experience in an Engineering and Technology role AND/OR
Demonstration of the following skills and abilities through education, certifications, military, or other experiences
Experience in statistics, operations research, linear programming, relational databases, SQL, C#, decision support, optimization solver (CPLEX, Gurobi, FICO Xpress), object-oriented programming, mixed-integer programming, VRP, TSP, clustering and heuristics
Understanding effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Knowledge of the techniques and the ability to establish and maintain healthy working relationships with clients, vendors, and peers
Knowledge of and experience with methodologies, tools, and techniques for managing software products at all stages of the product lifecycle
Knowledge of techniques to successfully effect change in an organization and ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment
Knowledge of personnel management processes; ability to lead, motivate, evaluate and reward personnel at the workplace.

Nice To Haves

Bachelor’s degree in engineering, Information Technology, or related field, or foreign equivalent, or suitable combination of education, experience and training WITH 4 years of experience Engineering and Technology

Responsibilities

Leads, manages, and develops a team of Engineering and Technology personnel
Builds relationships and collaborates with intra-department stakeholders to support team effectiveness
Implements operations research, automation, and/or AI solutions that align with business and technical objectives
Ensures team adherence to company policies, procedures, and standards by coaching employees in required practices or applying corrective actions
Supports the professional development of team members through mentoring, career pathing, and training.
Conducts regular check-ins with team members to provide feedback, discuss goal progress and address any performance-related issues with guidance from leadership
Provides guidance and support to team members by removing barriers and helping them solve problems
Monitors progress of assigned projects and tasks, ensuring that timelines and milestones are met. Proactively addresses roadblocks or delays
Collaborates with key stakeholders by evaluating results in order to ensure that expected outcomes are occurring and business objectives are being met
Tracks team performance and goal progress by KPIs established by leadership. Proactively escalates critical issues or blockers to direct leadership, when necessary, clearly articulating the issues and risks
Gains understanding in the budgeting process in the technology department, ensuring that resources are allocated effectively and within financial constraints.