Manager, Human Resources

Universal Orlando•Universal City, CA

54d•$95,000 - $110,000•Hybrid

About The Position

The HR Manager is a strategic partner who helps shape the employee experience and drive business success through people. This role goes beyond traditional HR support, focusing on building leadership capability, strengthening team culture, and guiding change initiatives that improve performance and engagement. The HR Manager will collaborate closely with leaders to anticipate needs, design solutions, and ensure employees have the tools, opportunities, and support to thrive.

Requirements

Bachelor's degree in human resources, business management, or related field OR equivalent combination of education and relevant experience.
5+ years of progressive HR experience with demonstrated expertise in employee relations, talent management, workforce planning, and organizational effectiveness.
3+ years of experience leading or developing HR professionals and/or project teams.
Proven track record of designing and executing action plans, managing projects from concept through evaluation.
Exceptional consulting skills with the ability to influence leaders, challenge assumptions, and provide innovative, practical solutions.
Demonstrated success as a strategic partner to business leaders in a dynamic, fast-paced environment.
Solid project management, facilitation, and change leadership skills.
Excellent communication and interpersonal skills, with the ability to build trust and credibility across all levels of the organization.
Proficiency in HR systems (e.g., SAP, Oracle, Workday) and Microsoft Office Suite.
Growth mindset with a passion for developing others and driving continuous improvement.
Flexibility to work weekends and holidays as business needs require.

Nice To Haves

Advanced degree in HR Management, Organizational Development, or related field.
Experience in union/represented environments and in industries such as retail, hospitality, or entertainment.

Responsibilities

Serve as a trusted advisor to leaders, providing counsel on organizational effectiveness, workforce planning, employee engagement, and change management.
Lead and advise on complex employee relations issues and policy violations, ensuring fair, consistent, and compliant practices.
Partner with leadership to design and implement action plans that address performance, culture, and operational challenges; use data and insights to proactively identify and solve issues.
Drive key HR processes for assigned client groups, including performance management, talent reviews, succession planning, compensation, and career development planning.
Promote a growth mindset culture by coaching leaders on engaging, developing, and retaining talent. Provide guidance and tools to build individual and team capability.
Lead initiatives to strengthen the leadership pipeline and build bench strength, including mentoring, career-pathing, and tailored development opportunities.
Manage and deliver HR projects and programs end-to-end, ensuring they align with organizational goals, achieve measurable outcomes, and are executed on time.
Partner cross-functionally with Labor Relations, Talent Acquisition, Learning & Development, and other HR teams to deliver integrated and impactful solutions.
Foster a positive employee experience by maintaining visibility in the workplace, engaging with employees directly, and addressing concerns early.
Support leaders and employees in navigating change, ensuring alignment, adoption, and sustained results.
Ensure compliance with federal, state, and local laws, as well as company policies and collective bargaining agreements (where applicable).
Use HR systems and workforce data to identify trends, inform decisions, and maintain data integrity.