Manager, Human Resources - Administration

St. Louis County Library•Frontenac, MO

About The Position

The Human Resources Department is seeking a Manager that administers all aspects of the Human Resources Department to meet the needs of Library employees. The mission of the St. Louis County Library is to provide the resources and services to enrich individual minds, enhance lives and expand perspectives. SLCL is an award winning library system with branches throughout St. Louis County. We have transformed into a meaningful community resource with updated facilities and an array of programs and partnerships that serve over 860,000 patrons. Salary: $102,964.00 Hours: Monday-Friday, 40 hours a week

Requirements

Bachelor’s Degree or equivalent required
At least five years of experience working in human resources or related discipline
Two-three years previous work experience in a supervisory capacity
Ability to operate a personal computer, printer and other small office equipment
Ability to supervise, train and motivate staff
Must possess a commitment to a high level of public service to Library customers
Must possess good judgement, analytical, and problem-solving skills
Ability to work effectively with other Library managers in a professional manner
Ability to communicate at all levels in the Library system providing the highest level of service in a professional manner
Ability to handle sensitive and confidential information in employees’ salaries and other discrete information
Ability to work in a fast-paced environment and manage multiple tasks with deadlines and prioritize, as needed
Ability to operate various types of Library equipment
Ability to operate a motor vehicle
Ability to lift a minimum of 25 lbs.
Ability to think creatively to solve problems and improve service

Nice To Haves

Professional certifications in human resources (e.g. SHRM, PHR) preferred but not required
Experience administering benefits and payroll through a human capital management system is a plus

Responsibilities

Directs the employee administration functions required to process all personnel and payroll actions to provide for accurate employee account information.
Supervises employee administration functions required to process all personnel and payroll actions to provide for accurate employee account information.
Directs the comprehensive payroll program for the Library to include such functions as leave accrual and usage, FMLA tracking, and deductions.
Represents the Library and provides information for controversial unemployment and worker’s compensation matters.
Develops and maintains organizational charts for the Library.
Assists staff with questions via the telephone and e-mail regarding HR questions in a timely manner.
Updates HR intranet with any changes, as needed.
Consults with managers and employees regarding complex and sensitive employee relations, concerns, and issues to explore alternatives for the resolution of work-related problems.
Counsels managers in the use of performance management tools and possible disciplinary actions and coordinates the legal review of the proposed decisions.
Participates in all levels of disciplinary actions and provides counsel when there is sufficient cause to proceed with corrective actions or termination.
Investigates and participates in the mediation of employee complaints and grievances.
Interprets state and federal rules and regulations and Library policies regarding personnel actions for managers and employees.
Meets with employees of all levels on a regular basis to discuss their questions and concerns.
Develops and implements the Library’s performance management system to provide managers with a tool for evaluating employees, and employees with a process for receiving feedback from managers.
Develops and reviews job descriptions and the Library’s pay plan on a regular basis to adequately reflect job duties.
Submits yearly proposals to the Director & CEO and CFO regarding merit raises and structure adjustments for employees after careful review of the personnel budge.
Counsels managers on use of the performance management system within the established guidelines.
Reviews performance evaluations for compliance with legal issues and to evaluate the content of the feedback.
Evaluates the budgetary results of the performance management process and reports them to the CAO and the Director & CEO.
Manages the administration of the Library’s employee benefits package which includes health, dental, and life insurance, the pension and retirement plans, and the Library Credit Union to maintain a high level of quality for employees.
Conducts research and works with the Library’s broker to determine the appropriate employee benefits for the Library.
Works with insurance representatives on the yearly renewal process to include presentation to the Library Board, open enrollment meetings, and employee education.
Maintains administrative contacts with the insurance representatives to ensure the effective delivery of current information and prompt resolution of problems associated with the various programs.
Makes recommendations for adding or deleting various employee benefits.
Manages the recruitment process to ensure a qualified workforce.
Recruits, screens, and refers qualified applicants for job openings.
Tracks vacancies and communicates with managers about their hiring needs.
Assists managers with the Library’s recruitment systems and processes.
Assists applicants with questions regarding job opportunities and posts openings on website as needed.
Advertises open positions in multiple online platforms as needed.
Conducts research, analyzes, and studies to address major issues and problems related to Human Resources and recommends actions to resolve problems and enhance services.
Updates the personnel manual and other communication tools designed to inform employees of Library policies and procedures.
Directs the development of agency policy in various areas of employee relations such as drug testing, employee assistance, sexual harassment, etc.
Prepares a variety of management reports, recommendations, and correspondence and meets with the CAO and the Director & CEO on a regular basis to discuss Library issues.
Supervises the Human Resources and Training staff to provide quality service to Library staff and patrons.
Trains HR assistants and supports their professional development.
Oversees Staff Training department including supervision of the Training manager.
Provides input and support to Training manager to develop learning curriculum for Library managers and staff.
Acts as backup for payroll, benefits, and the Library Credit Union.