Manager, Human Capital Consulting

Crowe • Grand Rapids, MI

18h

About The Position

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: Manager, Human Capital Consulting assesses organizational needs, provides recommendations and delivers consulting services to organizations in support of the human capital function. The Manager, Human Capital Consulting possesses extensive knowledge of human resource management, with a strong background in consulting and hands-on experience in resolving HR issues. We are looking for a strategic thinker and problem-solver who excels in communication and has a track record of maximizing HR value.

Requirements

• A bachelor’s degree in human resources, business administration, or related field is required; a master’s degree or HR certification through HRCI or SHRM is preferred.
• 7+ years of progressive Human Resources experience across multiple disciplines and previous experience serving external clients is required. Diversity of industry preferred.
• Specific expertise in compliance, total rewards, talent management, and employee relations is preferred.
• Knowledge of federal and state employment laws and regulations, and public sector employment policies and procedures.
• Ability to develop and present training programs.
• Broad knowledge and understanding of HR transactions and procedures to enable review of accuracy and completeness of documents such as employee policies and procedures, handbooks and benefit information.
• Ability to prepare routine reports and correspondence.
• Ability to think strategically and operate tactically to deliver solutions.
• Must demonstrate exceptional interpersonal and communication skills along with the ability to build and grow trusted client relationships.
• Self-starter mindset with excellent problem-solving and evaluative skills with high initiative and accountability.
• Strong project management skills with the ability to balance competing priorities in a rapidly growing, fast-paced, result-orientated team environment.
• Collaborative approach with the ability to work well independently and within a team, both in leading and support roles.
• Prior experience working in a fully remote role is preferred.
• Ability to travel to client sites, as needed, and be responsive to client needs and requests, including during off hours, is required.
• Servant Leader – You are hyper focused on engaging employees, fostering their development, and building a positive culture.
• Solutions Focused – You see opportunities in every business problem and can develop, articulate, and implement solutions.
• Collaboration – You are a relationship builder across all levels of the organization and across all business units.
• Instills Trust - You do what you say, and you follow through on commitments, you act with integrity, you are consistent and are perceived as credible.
• Impact & Influence Thinking – You gain support for ideas, proposals, and solutions, and get others to act, with or without formal authority, to advance initiatives/objectives.

Responsibilities

• Develop and execute plans to align with the client’s business strategy and deliver work in the full life cycle of Human Resources including but not limited to the following areas: Compliance and employee relations Compensation administration and benchmarking Benefits administration Talent and performance management Employee communications Training and development HR Technology Outsourcing Organizational Development
• Establish and maintain strong relationships with clients to serve as their trusted advisor.
• Provide consultative guidance and coaching to support leaders in understanding the value behind recommended HR strategies and solutions for their organizations.
• Maintain regular communication and updates throughout client engagements, ensuring that projects stay within the established timeline and budget.
• Proactively anticipate and address challenges to support clients in meeting their desired goals.
• Identify potential business opportunities with new and existing clients for additional services, both within HCM and other Crowe service lines, contributing to efforts to close new business.
• In alignment with the practice’s marketing strategies, support and lead efforts to generate awareness and new leads, including developing and maintaining both internal and external referral relationships as well as relationships with previous clients, developing relevant and timely thought leadership content, and delivering webinars.
• Prepare engagement letters and proposals.
• Enters client/proposal information into CRM.
• Function as a leader and mentor to consultant direct reports.
• Participate in HCC update meetings and individual progress meetings as scheduled.

Benefits

• Your exceptional people experience starts here.
• At Crowe, we know that great people are what makes a great firm.
• We care about our people and offer employees a comprehensive total rewards package.
• Learn more about what working at Crowe can mean for you!
• We will nurture your talent in an inclusive culture that values diversity.
• You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations.
• Learn more about where talent can prosper!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager