Manager, HRIS

Ross Stores

1d•$121,000 - $198,700•Remote

About The Position

The HRIS Manager will be responsible for managing system operations, service delivery, and interactions with clients and vendors for the timekeeping portfolio of HR systems. This role will lead a team of HRIS professionals, lead technical projects, and assist in the development of our technology roadmap. We are seeking an experienced UKG Workforce Management (WFM) subject matter expert to support our HRIS organization through post-implementation stabilization, system optimization, and continuous improvement of our UKG WFM environment. This role will serve as the primary technical and functional lead for UKG WFM timekeeping and absence management, ensuring accurate configuration, smooth operations, and alignment with HR and Payroll business needs. Experience with UKG Workforce Central (WFC) is preferred but not required. This role requires a blend of technical expertise, project management skills, and HR knowledge to ensure efficient and accurate time tracking processes across the organization. The HRIS Manager will manage ongoing service delivery, including the dispositioning, resolution, and escalation of user tickets for their portfolio of HR systems and partner with HR leadership to support and deliver technical system changes, upgrades, and enhancements. They will manage systems testing to ensure the integrity of sensitive data and contribute to HRIS strategic planning to support short and long-range Company goals. The base salary range for this role is $121,000 – $198,700. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Requirements

Bachelor’s degree
Minimum of 3 years of prior HRIS experience in a leadership role
5+ years of hands-on UKG WFM configuration experience, with deep expertise in: o Timekeeping: work rules, pay rules, schedules, rounding, compliance, and time capture o Absence Management: accruals, leave policies, entitlements, and reporting o Testing and validation within complex organizational structures
Proven analytical and customer service skills
Ability to interact with all levels of internal and external personnel
Ability to exercise discretion with highly confidential information
Ability to lead others by providing expertise, and to manage workload and delegate work to others
Good communication skills, both verbal and written, with all levels of associates

Nice To Haves

Experience with UKG Workforce Central (WFC) or migration projects is highly desirable

Responsibilities

Lead post-go-live support for UKG WFM, with a focus on timekeeping and absence management
Assess and implement system enhancements, configuration updates, and process improvements
Analyze and resolve complex issues in pay rules, schedules, accruals, and time capture processes
Partner with HR, Payroll, and Operations to validate system design against policy and compliance requirements
Create and maintain system documentation, configuration guides, and process workflows
Train and mentor internal HRIS team members on UKG WFM configuration and best practices
Serve as liaison between internal teams, UKG support, and third-party vendors to manage escalations and ensure optimal performance
Lead system implementation projects, including planning, execution, and post-implementation support
Develop and implement timekeeping policies, procedures, and best practices
Configure and enhance UKG systems to meet organizational needs and improve efficiency
Manage system security, including user access controls, multi-factor authentication, and data encryption
Oversee integrations between UKG systems and other HR and payroll platforms
Conduct regular system audits to ensure data integrity and compliance with labor laws and company policies
Generate and analyze timekeeping reports to identify trends and areas for improvement
Lead training initiatives for end-users on timekeeping systems and processes
Manage system upgrades, patches, and new feature implementations
Collaborate with vendors and manage vendor relationships to ensure optimal system performance and support
Track and adhere to compliance requirements Partner with vendors, IT, and HR leadership to identify and mitigate potential risks.
Provide leadership, coaching, development, and mentoring for team of analysts.
Provide thought leadership on industry and technology trends, competitive benchmarks, and best practices.
Effectively translate strategy, goals, and management philosophies into pragmatic and actionable deliverables.