Manager, HR Technology

Upstart

7d•Remote

About The Position

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026). Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you! The Team The HR Technology team is foundational to Upstart’s continued success as we scale. Among other things, this team is responsible for the architecture, infrastructure and development of our people systems. You will be joining a company with engaged founders and leaders, strong values (practiced daily!) and operational rigor and discipline. Come help us build the programs and culture that will enable continued success for our employees and borrowers! As a Manager of HR Technology at Upstart, you’ll be responsible for configuration, maintenance and enhancement of Workday HCM, specifically for all areas touching Payroll, Time & Absence, as well as Report Writing, Performance & Talent, Security, and Integrations. A successful candidate in this role will be experienced in supporting complex reporting and integrations.

Requirements

Strong configuration knowledge of Workday HCM, including Core HCM, Payroll, Time & Absence, as well as Report Writing, Performance, Security, and Integrations
Excellent Workday Reporting including Advanced Reports, Matrix, and composite reports, as well as Prism
Understand Workday security, SOX compliance, and controls to effectively manage and maintain security and roles
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Ability to prioritize tasks
Ability to adapt and live by Upstart values
Every second counts
Do not assume it can’t be done
Do the right thing even when it is hard
Be smart, but know you might be wrong
Make clever use of numbers

Nice To Haves

WD certifications (preferred but not required)
Passion to learn additional Workday modules

Responsibilities

Support Upstart’s multi-year people process and technology roadmap through subject matter expertise and administration across all areas of Workday HCM product, with specific focus on Payroll, Time & Absence, as well as Reporting, Talent & Performance, and Security.
Drive both the strategic process and tactical delivery for new initiatives holistically; including data/insights analysis, business proposals, requirements gathering, planning, development, implementation, stakeholder management and on-going support.
Implement solutions that ensure data is complete, accurate, secure, and appropriately mapped for reports, dashboards, and downstream reporting systems.
Partner with stakeholders such as IT and HR Ops to provide input into new processes, prioritize projects/enhancements, map business processes, implement creative and effective solutions that will shape the way Upstart operates now and into the future.
Troubleshoot and resolve complex issues and defects with exceptional customer service
Continually increase personal knowledge and maintain individual development through learning and research

Benefits

Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices