Manager, Hospital Price Transparency

Health Catalyst

6d•Remote

About The Position

Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Role: Manager, Hospital Price Transparency Team: Implementation Location: US Remote Travel: none anticipated This position is currently not eligible for visa sponsorship Job Profile Summary The Manager, Hospital Price Transparency leads a team of Hospital Price Transparency Analysts. This working manager role combines day‑to‑day people leadership (capacity planning, coaching, QA, and delivery management) with hands-on analyst work (data analysis, audits, testing, client reviews). The manager partners closely with Product, Development, Implementation, and Client Success to ensure quality, regulatory compliance, and on‑time delivery that meets service level agreements (SLAs) and client expectations.

Requirements

Demonstrated success managing or leading analytical/operations teams in healthcare revenue cycle, chargemaster, coding, billing, or related domains.
Advanced awareness of government regulations and resources impacting hospital price transparency; able to consistently interpret and apply guidance to real‑world scenarios.
Practical knowledge of healthcare provider business processes including, but not limited to the following: clinical coding, chargemaster management, charge capture, billing and charge reconciliation.
Strong customer service and communication skills; adept at handling questions and objections diplomatically and professionally.
Proven ability to design SOPs, QA frameworks, and measurable processes that scale across multiple clients.
Strong analytical skills; expert in Microsoft Excel (lookups, pivots, complex formulas); familiarity with SQL and data validation preferred.
Comfortable partnering with Product/Engineering to define acceptance criteria, test changes, and validate data integrity.
Organized and detail‑oriented; able to thrive in a fast‑paced, ever‑changing environment.
Bachelor’s degree in a relevant field (or equivalent experience).
2+ years of people leadership (lead, supervisor, or manager) with a track record of coaching and performance management.
5+ years inpatient/outpatient combined coding and/or billing experience in a healthcare environment.

Nice To Haves

Active AHIMA or AAPC coding certification (e.g., RHIA, RHIT, CCS, CPC) preferred
Experience with work‑management and analytics tools (e.g., Azure DevOps, Smartsheet, Power BI) a plus.

Responsibilities

Team Leadership & Operations Lead, coach, and develop a team of Hospital Price Transparency Analysts, including 1:1s, feedback, performance, and career development.
Drive program‑level planning, prioritization, and capacity alignment across teams
Manage Analyst workload distribution, prioritization, and capacity planning across clients and projects to ensure SLA adherence.
Establish and maintain standard operating procedures (SOPs), playbooks, and documentation to support consistency and scalability.
Establish QA standards and peer-review processes and oversee adherence through the team to ensure accuracy and data integrity
Identify and manage program risks, issues, and decisions with clear mitigation paths
Drive hiring, onboarding, and structured training plans to develop team expertise in regulations, rule engine logic, and data workflows.
Monitor team performance metrics, remove blockers, and ensure predictable delivery.
Serve as an escalation point for internal teams and clients; resolve issues proactively and diplomatically.
Support cross‑functional alignment with Implementation, Product, Dev, and Client Success through clear communication and coordination.
Partner with cross‑functional leaders to ensure analysts have the tools, requirements, and clarity needed to deliver
Product, Data Quality & Program Delivery Audit HPI outputs after data parsing, investigate irregularities, and work directly with the development team to resolve data integrity issues.
Perform hands‑on testing of system enhancements, bug fixes, and rule updates to validate accuracy against acceptance criteria.
Prepare and deliver client‑friendly reports; clearly explain findings, data logic, and regulatory‑based decisions.
Participate in client meetings to review submissions, answer data questions, and gather nuances about their specific datasets.
Translate evolving regulatory changes into operational updates, rule modifications, training materials, and client guidance.
Provide subject‑matter expertise to support product roadmap discussions, enhancement definition, and cross‑functional initiatives.
Serve as both a leader and an active contributor by stepping into analyst work as needed to ensure timely, high‑quality delivery.