Manager HIM Operations

Kaiser Permanente•Oakland, CA

32d

About The Position

Provides strategic direction, leadership and overall management oversight of Health Information Management (HIM) functions in a multi-facility setting with multiple departments, including scanning, and release of information functions. Responsible for developing and maintaining effective policies, procedures, systems and working relationships with other departments and medical centers, Regional HIM, providers, external attorneys, regulatory and other reporting entities as well as Revenue Cycle and Quality/Risk.

Responsibilities

Manages HIM operations in order to ensure quality and/or quantity goals are met.
Identifies, coordinates, and implements projects and/or programs to improve the quality and cost-effectiveness of HIM operations.
Ensures projects are completed on schedule following established procedures and schedules.
Estimates personnel needs and assigns work to meet completion dates.
Reviews department performance.
Ensures compliance with department and organization policies and procedures.
Manages, coordinates and provides leadership to the HIM supervisor and staff.
Provides training, coaching, and professional development.
Interviews and recommends candidates for employment or termination.
Conducts performance evaluations for assigned staff.
Resolves grievances.
Compiles, analyzes, and submits HIM operational reports and statistics on employee and department performance especially key performance indicators.
Takes appropriate corrective actions as necessary and works in collaboration with Regional HIM Mgmt.
Monitors operational and system issues and resolves as required.
Performs system administration working closely with KPIT or KPHC on system maintenance and enhancements.
Performs periodic review of user system access as required.
Ensures compliance with Health Information Management requirements mandated by The Joint Commission (TJC), (National Committee on Quality Assurance (NCQA), Title 22, Office of Statewide Health Planning and Development (OSHPD), Centers for Medicare and Medicaid (CMS), federal and state laws and regulations, medical staff by-laws, and regional and local policies and procedures.
Facilitates the Labor Management Partnership (LMP) through a well-functioning Unit Based Team (UBT).
Participates in labor negotiations and discussions relating to operations and staff.
Attends and participates in local and regional meetings.
Participates and/or leads local committees, workgroups and taskforces.