Manager - High & Heavy (HoT)
About The Position
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. Summary The Manager – High & Heavy (HoT) will contribute to expanding the company's freight forwarding services by identifying business opportunities, managing customer relationships, and driving revenue growth. The ideal candidate will have a deep understanding of supply chain management, logistics and freight forwarding needed to further expand the company's market presence.
Requirements
- Intermediate MS Excel, Power Point, Word and database management Required
- General understanding of the Supply Chain Management and the logistics industry Required
- Understanding of the full range of Freight Forwarding services, including movement scheduling, monitor and control services, cost optimization, and various industry specific requirements Required
- Ability to establish business plan and proceed new business developments/projects Required
- Must be proficient with PCs Required
- H.S Diploma/G.E.D Required
- 7 - 10 years of related experience in Supply Chain Management, Freight Forwarding, or Logistics Required
- 1 - 3 years of supervisory experience Required
Nice To Haves
- Bachelor's Degree Preferred
- 8 - 13 years of related experience in Supply Chain Management, Freight Forwarding, or Logistics Preferred
- 4 - 7 years of supervisory experience Preferred
Responsibilities
- Assist in identifying new business opportunities in freight forwarding, including air and ocean freight, drayage, and over-the-road trucking services
- Support senior business development managers in meeting sales targets by actively engaging in client meetings, negotiations, and proposal writing
- Monitor and track sales performance data, helping to prepare reports and insights for senior management
- Maintain relationships with existing clients, ensuring regular communication and providing assistance with their logistics and transportation needs
- Assist in onboarding new clients by understanding their requirements, providing solutions, and coordinating with internal teams to ensure smooth service delivery
- Support senior team members in resolving client issues and maintaining high customer satisfaction
- Conduct research on market trends, competitor activities, and customer needs to assist in identifying potential business opportunities
- Collaborate closely with Korean Headquarters to understand and execute the global business strategy at the local level
- Provide regular updates and reports on market trends, customer needs, and business performance to ensure alignment with corporate objectives
- Act as the liaison between the local branch and headquarters, facilitating smooth communication and strategy implementation
- Maintain accurate records of sales activities, client interactions, and business development progress
- Assist in preparing sales reports, forecasts, and performance summaries for senior management
- Work closely with the operations and finance teams to ensure that services are delivered efficiently and that financial goals are met
- Coordinate with operations to manage freight shipments, resolve logistical challenges, and meet client expectations
- Other duties as assigned
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Health Care & Dependent Care Flexible Spending Accounts (FSA)
- Basic Life and AD&D as well as Short and Long Term Disability
- Paid Vacation, Holidays, and Sick leave
- Pet Insurance
- Hospital and Critical Illness Insurance
- Wellness Program and Gym Reimbursement
- 401(k) with Generous Matching
- Referral Bonuses
- Auto Allowance
- Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
- Discretionary Bonuses
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
